We stayed at the Gran Mayan July 11-18th in a master suite. We are owners and had oceanfront 2nd floor (no first floor rooms in tower we were in) room 3101, on the end. Room is beautiful, large and comfortable, but there was a musty, moldy smell in the extra bedroom of the room. We tried to get a different room but of course no ocean views higher (even though we are owners) we did not want land view so we kept the room. Housekeeping had to spray disenfectant into the shower drain and the vents just about every other day to get rid of the smell. Otherwise the room and housekeeping were fine!!
Bring boat shoes or flip flops for the pool area. The gravel like cement flooring is very hot and hurts your feet. The pools were warm, but it is July!! Be sure to go to happy hour from 12-1 and 5-6 at the swim up bars. There wasn't a lot of scheduled activities around the pool.
The work staff are all very friendly and accommodating. Everyone says Hola (hello) The staff work very hard. Socrates and Ramone at Tramonte (the Italian Restaurant) were excellent. Octavio, server at various restaurants was also very good. The Mexican and BBQ buffet were just OK. Pricey and the food wasn't that good. The Italian restaurant is very good. We bought an extra suitcase full of food, munchies, (cookies, popcorn, cereal, bagels etc) so we did not spend money on breakfests. The grocery at the Plaza is ok but pricey. We went into Neuvo Vallarta one day and got groceries for cheaper. Go to Eddies for dinner in Neuvo. Excellent, huge coconut shrimp. The complex is huge but the golf carts make it very easy to get around. There is not a lot to do in the evening. We did not find out about the entertainment at the Santario until half way through the week..
Overall it is a beautiful, huge resort. They are expanding even more in the coming years to add an amusement park, waterpark, more golfing, nature reserve and wildlife area. Looking forward to going back when all that is complete.
- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta