We joined the Mayan Group last year while in San Jose del Cabo. When we arrived in Nuevo Vallarta for a week stay (for our 10-year wedding anniversary), we met with Imaria Agboh who was our customer relations rep. She was extremely helpful from check-in to check-out, especially after learning that our purchase was different than it had been explained to us in Cabo. She made sure that the right levels of management helped us out, and by day 3, we were in our upgraded room and very happy. She also checked in with us every day to ensure we were having a pleasant stay, as well as making sure we returned home safely. She also provided our family with vouchers to the Mexican Folkoric beach party. She understands what it means to go the extra mile, and being in client relations myself, I am a tough critic. I hope that everyone is lucky enough to meet her while at the Mayan resorts. It's a beautiful piece of property! Great trip.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Cheap Tickets and TripOnline SA so you can book your The Grand Mayan Nuevo Vallarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta