We recently (mid-July) traded in an RCI week for 7-day stay at the Grand Mayan-NV. I read a lot of other reviews and do agree with most of them. The property is beautiful and my husband and our two young boys had a blast at the pools/water park. The best pools I've seen in Mexico.
Check-in was easy, but just like another reviewer said, we were told to go over to concierge to get our keys(wristbands)- which was the whole "timeshare spiel." And it turned out accurate that RCI trades are only given rooms on the back side of buildings which face lagoons, parking, gardens and construction. I took a risk by agreeing to the breakfast presentation, but asked for a room upgrade. It was pretty easy-she came right back with an upgrade, but we had to wait until the next day to change rooms as it was past 6:30pm by this time. We were moved to a 5th floor room with wonderful view of Banderas Bay. The room itself was exactly the same as the garden-view room.
So was the presentation worth it?? In my opinion- yes/maybe. We got a lot other discounts and we were looking to save some money. The tour was nice, but the sales pitch-grueling. Not for the weak! We declined to purchase and the salesman actually got angry! They passed us off to 4 people for last ditch efforts to woo us into buying. I did not, thank goodness.
Overall our vacation was great. Summer is "Mexicana" season, which I loved. I always feel silly going to Mexican resorts and being surrounded entirely by Gringos. It was great hearing Spanish spoken everywhere- imagine that! My kids loved everything- they wanted to be at the pools/slide/beach all day long. They weren't interested in tv or my iPhone all week. Yay!
Pros: Property-gorgeous, pools, swim-up bar, slide awesome,rooms are clean, decor is nice, beds comfortable, maid-service attentive, nice view, food is good, staff is nice, spa is nice, great massage, very nice gym
Cons: Timeshare sales pitch! Slight wear & tear in rooms: faucets although newer were loose, stove top barely worked. Extremely pricey food in restaurants- more expensive than California! It was a hassle to leave property to go elsewhere for dinner. Yes-you would save $ but then add the round trip taxi and you're only saving $5-10 (we gave up and went way over budget).
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- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta