This is our second trip as a family to this property and my second review. We went in April 2010 and just returned from our second visit. Our kids are now 11 and 12 and still had a lot of fun in the pools, water slide and lazy river. GM definitely gets it right with the water fun. The only thing is that they seriously need to address the mosquito issue. By the second day my kids were covered in welt sized bites, like nothing I had ever seen. We eventually went to the hotel doctor who misdiagnosed it as a plankton allergy. We talked to a few people working there who said Mosquitos were indeed an issue - I'll say! Anyway, the restaurants are all good, Albeit really pricey, and I don't slum it ever, I 'm used to "resort pricing" but their prices are no joke. We did go off property, walked 10 minutes to Nuevo Vallerta to Prime and had an excellent dinner.
I've mentioned some good, heres the bad - the golf. The course is nice, that's not the problem. They have restructured some things, including the practice areas which are ridiculously far, too far to be of any use, and that's with a cart. Also, we paid for two juniors, they knew that but when we showed up they tried to stick us with an additional $100 in cart and caddy fees, never mentioned when we signed and paid the day before. Felt like a bait and switch of sorts, the consierge straightened it out but not before some hassles.
And now for the ugly...the time share sharks. Ugh. We went through the horror of the presentation last time. Felt like we barely got out with our lives, just insane. we did not buy and were promised they'd never bug us again. Well, we show up this time and get pressed to go to the presentation, they swear it's different, that they heard the complaints and promise it's only 90 min. We said no thanks (about 6 times) and finally we went to our room. They proceeded to call and pressure us four more times during our visit. They are very lucky they got my husband on the phone, he's a lot nicer than I am in this situation. It's just appalling how rude and relentless they are.
So, due to the golf and the time share and the Mosquitos , I think we will be going elsewhere for our next Mexican vacation.
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- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta