First of all I would like to say that the place is just opening and they are TRYING really hard. unfortunately they are not yet ready...
There is good and bad. The bad first. We were in Tower 2 which just opened in the last couple of weeks.. The hot water system seems to sometimes work sometimes not. We had to run the hot water for several minutes to get it to go hot. The voice mail system was not working. The TV optical fibre system was down for about a day.... Our friends were on one side of the building, we were on then other. They had the most divine view of the lagoon and sunsets. We had a view (and listened) of the construction on Tower 3. It did not start really early (Kudos) but it went on all day until about 6 pm, tractors, bulldozers, hammering, shoveling, trucks unloading dirt... we found it aggravating and then kind of fascinating (engineer!!!). The on floor concierge was pretty much brand new and not much use. The early morning coffee, although a great idea was poorly executed... coffee luke warm and never on time. On the amenity side, bring some knives and why oh why no dishwashers. Quite a hike to the lazy river at the grand mayan.
Now the good... The rooms were fantastic, beds comfortable, spacious, fantastic decks (except for the construction noise), good appliances (coffee maker, microwave, stove, fridge/freezer). I am a bit of a golf snob, but the course was really a great track, although there was a distinct difference between the front, older nine and the back, newer nine. The pool and staff were very helpful and friendly. The beach is great for the 3 8-10 year olds, hours of fun.
We have been coming here for 3 years, the first 2 at the grand mayan. The jury is still out but we are thinking the Grand Lux is going to be GREAT once the start up issue are dealt with.
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- Also Known As:
- Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
- Wyndham Nuevo Vallarta
- Grand Mayan Resort Nuevo Vallarta
- Grand Mayan Puerto Vallarta