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“David was the best server!”

Punta Arena Restaurant
Ranked #68 of 142 Restaurants in Nuevo Vallarta
Dining options: Late Night, Reservations
Restaurant details
Dining options: Late Night, Reservations
Reviewed May 10, 2014

The view is amazing - sat front row to watch the sunset. The food was excellent, as always, but the best part was the service. David, our waiter and Manuel, the assistant, were a great team and we didn't lack a thing. At the end of our meal they let us stay at the table a bit longer so we could watch the sun set. A great experience and we would certainly do it again!

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Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (116)
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69 - 73 of 116 reviews

Reviewed May 10, 2014

Wow! We must have hit this place on an off night. We had eaten at Tramonte, Gong and Havana Moon. Our experience with service and great food at these three led us to believe that Punta Arena would be off the charts. Sadly it wasn't. We dined there this past Wednesday, May 7. We had reservations at &:30 and arrived promptly. Despite the fact the restaurant was only about one third full, the hostess asked us to sit down for a few minutes so she could find a table. It was only a few minutes, so no problem. We were then seated, served water and bread and then sat for at least 5 minutes. The server came over, apologized and took our drink order. Ten minutes later another employee, ear piece in and a suit appeared. "are you ready to order?" Uh, no we still haven't received our drinks. "Oh, let me find them" Five minutes later our original server delivers the drinks and takes our order. Service continued in a very slow haphazard manner. Our server was either too busy or just too disorganized. WE even had to have one of the bussers track down the server for our bill.

Food was really good, but the service was a disaster. It ruined our night. I'd stay away and go to the other fine restaurants at the resort.

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1  Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Gerente at Punta Arena Restaurant, responded to this reviewResponded January 13, 2016

Dear Guest :
Thank you for taking the time to share your feedback following your visit to Costa Arena.

We are sorry to hear that your experience was not as you were expecting. We will of course investigate the situation further and take the necessary actions to ensure this never happens again.

Your comments and suggestions are always welcomed.

Sincerely,

Costa Arena Restaurant Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

Beautiful Setting, right on the beach, but the food was overpriced for the portions you received. It also didn't have the" friendly factor" that most of the other restaurants on the resort had.

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1  Thank Valerie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

Our seafood dinner was amazing. Sitting on the beach and watching the sunset doesn't hurt in the romance department either.

Thank SolarGreenMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014 via mobile

We had a delightful dinner here on April 16. First, you can't beat the atmosphere at this restaurant , you can watch the sunset from your table. The seafood is expertly prepared. We had a grilled oyster appetizer which was delicious, but I would not order it again because the oysters were very small-about the size of mussels. I had tuna with pumpkin seeds and chili crust. It was fabulous and perfectly cooked. My spouse had spicy grilled shrimp which was delicious, the shrimp were very fresh and could not have been prepared any better. We shared a chocolate cake for dessert , which was excellent and tasted like tortes I have had in Austria. You can expect that dinner for two will cost $100 USD, which is reasonable for this quality of food.

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1  Thank Shiny-light
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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