I could not believe the leval of service of this hotel! They want you to be happy the moment you step into the resort. It is beautiful, first class all the way.
As far as all inclusive, I was confused about the tipping and felt uncomfortable not tipping for great service. From what I found out, they all share the tips, so if you get excellent service from someone it is a courtesy to tip them so that they get the tip themselves. We went with our friends who told us not to bring hardly any money except for souveniers. Big mistake! They don't change American dollars except into pesos and the service people want tips in dollars! Bring lots of small change...ones, fives and tens so that you can spread the happiness! You will want to tip them, they are just incredible for their service! We didn't have enough smaller bills and had a really hard time changing our money, that was frustrating for us.
The sunsets are incredible, the food so-so (except by the pool and the breakfast buffet...wonderful!). The spa is unbelievable, I wish that they would do facials as well as part of the all inclusive, but they just do massages (which are great!) and manicures.
The pottery and jewelry on the beach from the vendors are fun, they don't bug you at all and have some fun stuff you'll want to take home...but again, you'll need change!!
Have fun in paradise!!
- Official Description (provided by the hotel):
- Grand Velas Riviera Nayarit is a luxurious all-inclusive resort in Puerto Vallarta, Mexico, featuring an award-winning spa, incredible dining and entertainment, playful activities, kids club, stylish event space, and a breathtaking landscape on the emera. ... more less
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- Also Known As:
- Grand Velas All Suites And Spa Resort
- Grand Velas All Hotel Nuevo Vallarta
- Grand Velas Hotel
- Grand Velas Nuevo Vallarta
- Grand Velas Vallarta