We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Nuevo Vallarta
Post
Inbox
Search
Nearby Hotels
Reviews (7,637)
Filter reviews
7,637 results
Traveler rating
6,518
689
226
93
111
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
6,518
689
226
93
111
Show reviews that mention
All reviews floor concierge spa tower residence club bedroom loft rooftop pool blue fish concierge service vidanta resort la cantina lazy river meal plan construction noise havana moon beautiful resort sales presentation dinner reservations grand bliss
Selected filters
Filter
Updating list...
167 - 172 of 7,637 reviews
Reviewed 3 weeks ago via mobile

My wife and I have stayed in Tower 2 at this location for the past 3 weeks. Everyone we deal with at this Hotel is always very thoughtful and Professional. Our Concierge “Francisco”has been very helpful and always willing and pleased to assist with all of our needs. Highly recommended place to spend you next Vacation. We find the “City”very safe and have returned for several years. Will be back whenever possible.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank jojocunuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grupo V, Manager at Grand Luxxe at Vidanta Nuevo Vallarta, responded to this reviewResponded 2 weeks ago

Dear jojocunuck,
We truly appreciate the time you have taken to share your impressions about your stay with us.
Your comments are very important and useful for us, as they allow us to continue offering our customers the service they always deserve.
Warmest regards
Grand Luxxe Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Very nice resort..Friendly people..excellent services. Yes, I would like to recommend this resort
to others. Therefore, expect my return any time soon. So, I say the same to others to enjoy this
resort.

Room tip: Very nice room.
Date of stay: January 2020
Review collected in partnership with this hotel
Thank christophertH8205NK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grupo V, Manager at Grand Luxxe at Vidanta Nuevo Vallarta, responded to this reviewResponded 2 weeks ago

Dear christophertH8205NK
Thank you very much for taking the time to share your comments! We are glad you enjoyed a wonderful experience as you have mentioned. At Grand Luxxe we strive every day to give the best service to our guests and it is a real pleasure to know that your stay was an unforgettable experience.

We will gladly share your comment with our staff who will be proud to have made your vacations an incredible experience.

We hope to host your vacations again!

Warmest regards
Grand Luxxe Management. ,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Our time at the Grand Luxxe Nuevo Vallarta was wonderful beginning to end. I want to give special thanks to Azucena, Cesar, Denise, Katzumi and Natalia from the Joy Squad at Punta Pool.
They gave me a surprise birthday party at the pool. It was a full celebration with singing, a bouquet of flowers, a banner and a cake. Thank you to these special people Azucena, Cesar, Denise, Katzumi, and Natalia

Date of stay: January 2020
Trip type: Traveled with friends
Thank cschworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grupo V, Manager at Grand Luxxe at Vidanta Nuevo Vallarta, responded to this reviewResponded 3 weeks ago

Dear summer68005
Thank you very much for taking the time to share your comments! We are glad you enjoyed a wonderful experience as you have mentioned. At Grand Luxxe we strive every day to give the best service to our guests and it is a real pleasure to know that your stay was an unforgettable experience.

We will gladly share your comment with our staff who will be proud to have made your vacations an incredible experience.

We hope to host your vacations again!

Warmest regards
Grand Luxxe Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Stayed in Tower 2 and had a wonderful concierge in Francisco.
He was very personable and helpful. The only thing we don’t like is the difficulty getting off the property. The shuttle wait can sometimes take up to 10 minutes.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank 51donaldj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grupo V, Manager at Grand Luxxe at Vidanta Nuevo Vallarta, responded to this reviewResponded 3 weeks ago

Dear 51donaldj,
Your comments are very important and useful for us, as they allow us to continue offering our customers the service they always deserve.
We will gladly share your comment with our staff who will be proud to have made your vacations an incredible experience.
We hope to welcome you back and really impress you.

Best regards
Grand Luxxe Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We have had many great concierge at our stays, but, Jazmine went above and beyond call of duty. Besides her regular services, she always made an extra effort to take of of all of our needs, as well as our guests needs.
When my husband left his wallet in the room at check out, Jasmine tracked us down, and made the necessary arrangements for us to recover the wallet.
Thank you VIDANTA for hiring such an excellent person!

Room tip: All rooms are excellent
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank 2young2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grupo V, Manager at Grand Luxxe at Vidanta Nuevo Vallarta, responded to this reviewResponded 3 weeks ago

Dear 2young2go,

Thank you for taking the time to provide us your feedback about your recent stay with us.

We truly appreciate the time you have taken to share your impressions about your stay with us.
We will gladly share your comment with Jasmine who will be proud to have made your vacations an incredible experience.

We hope to welcome you back soon.
Best regards
Grand Luxxe Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews