I am currently here at grand Luxxe and I wanted to give my feedback before I get back to my busy world.
First of all, Grand Luxxe is on its way to becoming a beautiful resort. To get there, they have to build and building brings construction and with construction...NOISE.
The unfortunate thing is that I came here to relax in peace and quiet. I envisioned days of quiet peace after working on a major project that took every once of my sanity and to prepare for the next session of classes. My partner only had one week off to prepare for exams next week, so we decided to get away and mix a little "business" with pleasure and PEACE.
Grand Luxxe looked beautiful and I have been on resorts doing construction before, so even though we read reviews about the construction, I did not envision the level of noise I arrived to. No where on planet earth have I been that has been this noisy. Well, first we were put in a beautiful suite on the sixth floor in Grand Luxxe 2 (without any warning that there is construction and a great deal of noise), directly facing the demolition of one of its buildings. Jack hammers and constant noise up until about 8:00 p.m on the day we arrived. Picture being up to catch your flight since 3:00 a.m. (went to bed at midnight) and being welcomed by this. The next day, Sunday, was thankfully quiet, but Monday the incessant noise resumed. I begged to move as I had a migraine at the end of that day, and on Tuesday was moved to another smaller suite designed for the physically challenged on the first floor. When I went to see the suite, the noise was much less at the time and anything was better than jackhammers (or so I thought). Well, we were wrong. It was less but jack hammers intermittently now came, it seems, from directly below or to the side of the suite. So better, but not so much. I didn't even complain anymore because it was obvious that there were no other rooms available and even though the noise was almost as bad, it did not go on ALL day nonstop. It just happened when you are about to take a nice nap.
Okay, let's talk about the good.....service at this resort is above and beyond. The staff is great, everyone friendly and understand the meaning of service quality and friendliness. Everyone greeted you with a smile. I can see employees were happy in their job everywhere on the resort.
Although Grand Luxxe does not have all the amenities, you are given access to all the other sister resorts on site. The Grand Maya is a beauty to behold. The pool and grounds are beautiful.
We took the breakfast and lunch meal plan. We tried the food in most of the restaurants and all were outstanding. There is a classy Mexican restaurant just off the Grand Luxxe lobby, which we ate at twice so far and for Italian cuisine, Tramonto, where the rib eye steak melts in your mouth. Then there is Gong, Asian cuisine at its finest. The best kept secret is Punta Arena, which is not featured in the booklet you get when you arrive, but is a beautiful little seafood restaurant overlooking the beach near Grand Luxxe. If you are there around sunset, it is breathtaking, and the food is pretty good as well. I cannot leave out Cafe del Lago, which we had breakfast (actually brunch) at every morning. The buffet is wonderful with almost every imaginable dish all fresh and tasty.
If you are young and looking for more upbeat vacation, the action is definitely at the Grand Mayan for now. The Luxxe seem to attract more families and a quieter crowd.
So, Grand Luxxe, unless I can be guaranteed to not have to hear jackhammers and take home a migraine in my luggage, I will not return for some time. (I wish I could record this crazy noise which I hearing as I write this). I missed my daily vacation siesta.
I really did not understand how we were a room with as much noise to substitute for another. The only thing that ruined it for me.
I strongly suggest you do not put your guests in these rooms unless you tell them in advance that they will encounter a great deal of noise. As a matter of fact, just don't put them in it. It is impossible.
- Official Description (provided by the hotel):
- Bob and Mary Ann are Platinum members of Vida Vacations. We rent Grand Luxxe Residence Club and Grand Bliss units in Nuevo Vallarta and Riviera Maya, Grand Mayan units in Acapulco, Nuevo Vallarta, Puerto Penasco, Riviera Maya and San Jose del Cabo. Mayan Palace units are available in Puerto Vallarta and Mazatlan. Units we offer in the Grand Luxxe Residence Club include Residences at the Grand Luxxe, Loft 2 and 3 bedroom residences, SPA 2 and 3 bedroom residences, Presidential Villas, Luxxe Villas (1 and 2 BR) and Luxxe Condos (1 and 2 BR). We also own and operate Aimfair for owners of contracts issued by Grupo Vidanta for access to Grand Luxxe Residence Club units and other units offered by Grupo Vidanta. ... more less
- Also Known As:
- Grand Luxxe Villas Hotel Nuevo Vallarta
- Grand Luxxe Villas And Suites