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“A piece of heaven”
Review of The Grand Bliss

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The Grand Bliss
Ranked #5 of 27 Hotels in Nuevo Vallarta
Certificate of Excellence
Thunder Bay, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A piece of heaven”
Reviewed March 9, 2014

If you're looking for a place surrounded by extraordinary landscapes, seemingly endless beaches, accommodating and friendly staff and architecture that is stunning (to say the least) then Grand Bliss is the place for you. We have also stayed at the Grand Mayan and Mayan Palace Hotels in the past, which are on the same property, and all the accommodations are comfortable and very pleasing. It is hard to imagine a better place to recharge our batteries and spend our vacation time.

Room Tip: The cooking/dining facilities in the suites make for good times when with family and friends.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bruce A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 16, 2014
Dear Bruce A :

Thank you for providing your comments about your vacation at The Grand Bliss. We are happy to learn that you enjoyed our beautiful grounds and accommodations.

Your comments are always welcomed. Our primary goal is to ensure you are able to relax during your much deserved vacation.

We truly appreciate your preference and look forward to serving you again in the near future.

Happily,

The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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576 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Kokomo, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2014

I had 4 timeshares that were accruing many fees. I was able to consolidate them and buy the Grand Bliss and eliminating the fees. I am a widow and this was a huge load off of my shoulders. I had concerns about making the right decision and Enrique and Claudia were so helpful and friendly.
The grounds are immaculate and the service was excellent in all the lobby's and restaurants , you feel like you are in wonderland when you are here.
I can wait to bring my family.

Room Tip: If they can get the one bedroom is much better because they have kitchen and living room and extra r...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 16, 2014
Dear Jane S :
Thank you for providing your comments about your vacation at The Grand Bliss.

Your comments are always welcomed. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We are certain Enrique and Claudia will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We truly look forward to serving you again in the near future!

Happily,
The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2014

We recently stayed in Neuvo Vallarta and had the opportunity to meet member specialist, Imaria Agboh. The property was amazing and Imaria was very helpful. She was charming, customer-oriented, and very persuasive... enough so that we upgraded our time share unit to the Grand Bliss!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sfr1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 23, 2014
Dear sfr1234:
Thank you very much for submitting your review of your stay at The Grand Bliss. We are delighted to find out that all our staff was helpful, as this is what we strive for every day. We are certain Imaria will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable.

We look forward to welcoming you back soon.
Happily,


The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chippewa Falls, Wisconsin
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 23, 2014

We just completed another great stay on the Vida property again this year, staying at the Grand Bliss for the month of January. My wife and I had great time, with different family and friends joining us for some of our stay, making it very enjoyable.

The Grand Bliss property is top notch, located in the middle of the resort, with great ocean views if your lucky enough to be on that side. The resort has several other buildings on the property, including Mayan Palace, Grand Mayan, and the Grand Luxxe Residence Club. All are really nice property's with great amenities. The overall complex is huge, with almost a mile of beach to walk along. The grounds on this property are very beautiful, great for exploring, and unbelievably well maintained.

There are over 10 restaurants on the property, with Tramonto (Italian) being our favorite. They have a wide range of foods available, including Mexican, seafood, burgers, Asian, Italian, and others. Many other good resturants within walking distance, like Prime 159 or Eddie's, or a short cab ride away in Burcerius, like El Burjo and Karen's. Chaser's is a great sports bar or games, and Andy the owner always makes sure we have a good time.

The golf course is very nice, and I enjoy playing most mornings. Many of the caddies are very helpful and good at what they do, with Alberto (Tonga) being may favorite and the one I use most often.

We have been coming here for over eight years now and make several trips to the resort every year. One of the things that really sets this resort apart are the employees, and how friendly, personable, and helpful they are. They really make the trip fun. Some real stand outs for us on this trip would be: Christian and Daniel, the two bartenders at the pool bar at the Grand Bliss. They are very friendly and make you feel welcome. They remember us from trip to trip and make us feel at home. Monica was a great server when we were somewhere other than the bar. Their supervisor Ernesto, always was checking in with us to makes sure everything was good and if their was anything else we needed. Pedro, who was one of the security guards at the Bliss Pool, was always very helpful, always making sure my mother was helped when needed and helping her have a great trip. The activities group, especially Vicente, Marco Polo, Guacamole, and Midori, made afternoon "lazy games" fun. Even the towel attendants Carlos Antonio and Trinidad, we're very friendly, helping my wife improve her Spanish a little every day.

While we normally stay at the Grand Luxxe, we really enjoy staying at all the Vida properties, especially the Grand Bliss, and consider this complex our second home. We can't wait to get back for our next visit.

Room Tip: Odd numbered rooms are ocean view. High floors are better, but all floors have a good view.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeChippewa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 16, 2014
Dear MikeChippewa:
We really appreciate the time you have taken to share with us your impression about your stay at The Grand Bliss. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools, grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. We are certain Alberto, Christian, Daniel, Mónica, Ernesto, Pedro, Carlos, Antonio, Trinidad, Marco Polo and Midori will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for you.

We look forward to welcoming you back and continue making your stays memorable!


Happily,

The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradford,ONTARIO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 21, 2014

If your lucky enough to find a couple of places on earth in your life time where you can stay and feel like you have arrived home , where every part of your vacation you feel pampered and at the same time gives you the space you need to relax and enjoy the day anyway you want, this is the place.From the moment you arrive at the front desk you notice a very calming aroma and a smiling staff that welcomes you back, our check in was smooth and efficient . The two bedroom apartment is very big and roomy, well detailed and spotless. We really enjoyed the view from our apt. over looking the ocean and beautiful gardens from a hugh belcony. With maid service everyday the staff is well trained and efficient much complements goes to our girl Amelia who did a great job everyday for us.Great thanks to the rest of the staff who always looked after our every need. Leonel, Alehendro, Cecila and Eric G. you all deserve a BIG THANKYOU from us..We will come back many times and tell our friends how wonderful the Grand Bliss has made us feel.

Room Tip: Ocean side are all odd numbered but warm in the afternoon. A/C is great..
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 16, 2014
Dear Julie G :

Thank you for providing your comments about your vacation at The Grand Bliss. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are certain Amelia, Leonel, Alejandro, Cecilia and Eric will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

We are always happy to learn our guests have a fantastic time with us!

Happily,

The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
INNISFAIL
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 19, 2014

Would love to stay here again. Pools etc on grounds beautiful food was excellent. But apparently if you are an owner you still cant get rooms here -frightens me off. Why spend a fortune for a "vacation" club you cant use. And the place seemed almost empty.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 23, 2014
Dear BarbF1:

Thank you very much for providing your comments about your vacation at The Grand Bliss. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, the beautiful grounds and the pools.

We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable.

We look forward to welcoming you back and continue making your stays memorable!

Happily,

The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 18, 2014

I am writing this today because I am 1/2 way through with my vacation at the grand Bliss, Nuevo Vallarta. To paraphrase a line from Disney...this is the most blissful place in the world.
My wife, family and I love the Bliss. It is the smallest property in the Mayan complex. This is not what makes it special, but the intimate atmosphere is evident each day. Check in for our room was accomplished effortlessly with the help of the front end. They understood our needs and were able to find a room that is just great. Everyday going pass the reception area we are greeted by our name with a great smile and sincere concern. The room is maintained by a great staff who makes sure everything is in it's place and clean. The pool, restaurant and facilities are all top notch and inviting.
I would be amiss if I did not mention some of the staff members who make our stay so wonderful. The credit starts at the top with Leonel making sure everything runs smooth. His staff at reception including, Alehendro, Cecila, Eric, G always are there to please. We have a great supervisor of cleaning staff, Gudalope who is on top of everything.
I know this might sound like fluff, But I have written other reviews of other places over the years that are not always complementary. I just love this place.
Herb and Shelly N.

Room Tip: the last few years in I have been in several have been rooms and have not found a bad one yet.
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank psych0traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Socialmediamanager1, Manager at The Grand Bliss, responded to this review, April 16, 2014
Dear psych0traveller:

We are grateful for your taking the time to write a review about your experience while staying at The Grand Bliss. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options, you perceived the resort’s cleanliness.

Thank you for your kind comment about our staff’s service, as we consider them one of our biggest assets. We are certain Leonel, Alejandro, Cecilia, Eric, Guadalupe will gladly receive your feedback, as all our staff is always looking to meet our guests’ expectations to the fullest.

Comments like yours inspire us to continue creating ideal vacation experiences.

We truly look forward to serving you again in the near future!

Happily,
The Grand Bliss Nuevo Vallarta Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Bliss

Property: The Grand Bliss
Address: Av Pasedo de las Moras, Nuevo Vallarta, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool
Hotel Style:
#4 Top resorts Hotel in Nuevo Vallarta
#5 Spa Hotel in Nuevo Vallarta
#5 On the Beach Hotel in Nuevo Vallarta
#7 Romantic Hotel in Nuevo Vallarta
#11 Family Hotel in Nuevo Vallarta
Number of rooms: 6
Also Known As:
The Grand Bliss Hotel Nuevo Vallarta

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