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“Fantastic Location for sun getaway”
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Grand Mayan and pools
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Grand Mayan and pools
Grand Mayan Water Park Grand Mayan and Pools
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Very good
24 reviews
Grand Mayan and pools
Grand Mayan Water Park
Grand Mayan and Pools
Bedroom
Dining Area/Kitchen
Living room
Grand Mayan Kiddie Pool
Main Buildings
On-site golf course
room layout
Grand Mayan Water Park
On the Back 9
On the Front 9
Water Slide at the Grand Mayan
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 8
Nuevo Vallarta, Pacific Coast

Reviews from our community

Very good - based on 24 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
pam3535
San Antonio, Texas
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“good for children”
Reviewed March 10, 2013 for a stay in March 2013
1
person found this review helpful

The suite was very nice,more modern than old mexico. very clean & staff cleaning good.

check-in was nightmare. arrived at 11:30 & not in room til 5:30. seemed they were delaying on purpose to endure the unending sales staff. You do not get a choice for ocean view rooms,unless owner. room nice,but no view & outside staff area which was noisey all through night.

seemed they were constant effort to get additional monies--charge for safe inroom,wifi,towels. even though prepaid for week,additional nightly charge of $5.82.

restaurants on grounds good,but no for low cost quick. Unless could be guaranteed better choice of room,would not return . If you are considering buying, think hard. Unless owners get better rooms--

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 9, 2013
Sorry you got such a bad room and a bad experience--next time you might rent through us. Our customers always get free Wi-Fi, free in-room safes, and towels. And, since we are high-priority owners, our guests almost always get high-floor, ocean view. The restaurants at the resorts are lovely, but there are also several lower cost, and very good, options within a short walking distance from the resort.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle WA
Reviewed February 27, 2013 for a stay in February 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Utah
Reviewed January 29, 2013 for a stay in January 2013

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Switzerland
Reviewed January 22, 2013 for a stay in December 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
CDNtravel...
Winnipeg, Canada
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful but pricey food”
Reviewed December 20, 2012 for a stay in April 2012

the pool area and wave pool are terrific for children especially. The grounds are stunning, and the rooms are lovely. There were long line ups to check in and out, and restaurant prices were high but there were daily cocktail specials.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The property
Liked least: the cost of food and drink
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
México
Reviewed September 11, 2012 for a stay in September 2012

Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
People with disabilities Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
nomorcamp...
New Jersey
Level 4 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very nice place - friendly staff”
Reviewed March 26, 2012 for a stay in March 2012

We stayed at the Myan Palace and found it to be a very nice place. The staff were very friendly and accommodating. The first day we were there we heard this crashing noise and realized that there was some construction on the roof above us. We put up with it for one day, but when they returned the next day we were asked to be moved and they moved us that same day. We did not eat at the resort at all because we found the prices high and heard that the food was not that great. We ate at Eddies's Place a few blocks from the condo and ate at his new place (along the harbor) on our last night there. The Mexican fiesta (on Thursday night) was very entertaining and had a wonderful Mexican buffet and all you can drink for about $20.00 per person. Well worth the price. We did one excursion that was a boat trip to the Mariatas (spelling ?) which was the hightlight of the week. That was booked at the front desk and I highly recommend it. Be prepared to only eat breakfast and/or lunch in the condo because there is no oven, just a 2-burner stove -- but hey, when on vacation who wants to cook. The place was very clean and the landscaping is very beautiful. Take a cab to the Wallmart in Neuvo Vallarta to pick up your beer, liquor, and food items. The little stores in and around the resort are very expensive. Its a great place to go for a relaxing vacation.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The landscaping and the pools
Liked least: Wifi was not free. We paid $17 USD per day so we only hooked up for 2 days.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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