This hotel was horrible. First the service was the worst. It is nothing like going on vacation and then having the people in the hotel treat you like garbage! We got to our hotel late at around 9 and they reception starts to tell us we are going to be charged more for the kids. we had already called in the morning and they quoted us with the kids price. He was so rude and didnt help and made us feel like we would pay more. he said he couldnt help or do anything we would have to wait. the next morning we went to front desk...again no one was available until about 1. they told us he didnt know what he was talking about that we didnt owe more money. If they cannot help or dont know anything at least the receptionist should not be rude to you. then we wanted to rent bikes. we came down exactly 4 minutes after 5 and they wouldnt rent them to us. How rude. for only 4 minutes. And at breakfast they open up 10 minutes late but we have to wait. Also, we reserved our special dinner. We were 10 minutes late and they wouldnt serve us the food. Instead they took the plates they had for us already outside back inside to the kitchen instead of letting us sit down and it. This was because the cook didnt want to stay longer and he was so rude to us about it. I cannot believe people talk to visitors this way. HOwever, the Captain for kitchen was super nice. he explained everything to us. even though we were not able to eat it was nice to hear someone treat you with respect. we stayed 3 days and there is so much more to say. POINT is do not stay here. the food was not that great. rooms looked crappy. but most of all the service was horrible.
- Official Description (provided by the hotel):
- Is an all-inclusive hotel at one of the best beaches in Nuevo Vallarta. It is the ideal hotel for a family vacation. Hotel Villa Varadero is located in beautifully serene Nuevo Vallarta on Mexico's west coast known as the Riviera Nayarit. Nuevo Vallarta is only 25 minutes from the nightlife, cultural spots, and shopping of Puerto Vallarta. It is an ideal destination for a vacation where you and your family can enjoy the beach, nature, and many other activities, such as swimming with dolphins, canopy tours, toboggan water parks, slides, sightseeing tours, and more. When booking at Hotel Villa Varadero you can choose from three types of rooms. Most have beautiful ocean views of the gorgeous sunsets over the Bay of Banderas. At Hotel Villa Varadero you'll enjoy our beautiful view of the Nuevo Vallarta beach. You will be attended to by our friendly staff and great service aimed at making your stay a wonderful experience. We offer many activities for children, teens, and adults in our guided tours of Nuevo Vallarta. One is the "Family Walk", organized by our staff for guests who want to get to know the local Nuevo Vallarta area and the marina plus access to the wonderful world of Vallarta Adventures. Another option is our guided "Bike Ride Tour" that meanders through the streets of Nuevo Vallarta. Also, from our beach you can go kayaking, play volleyball or beach soccer - all enhancing your fun at the Villa Varadero beach. For those who prefer the shade, you can enjoy a good game of billiards with friends, or some fun board games in our game room. To relax, enjoy a sublime massage at the edge of the beach - the best way to start a holiday! During the day our restaurants offer a varied and tasty buffet style menu, and at night our specialty restaurant will delight you with its cuisine and ambiance. Explore Nuevo Vallarta and its surroundings. They are sure to make you fall in love with our beautiful destination! ... more less
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- Also Known As:
- Villa Varadero Hotel Nuevo Vallarta
- Villa Varadero Hotel And Suites
- Hotel Varadero