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“A week of Amazingness!!!”

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Marival Residences Luxury Resort
Ranked #3 of 28 Hotels in Nuevo Vallarta
Certificate of Excellence
GreenLeadersGold level
Reviewed June 24, 2010

Sorry about the title, but that was my daughter's description, but I agree with her wholeheartedly. I just got home from a week at the Marival Residences with my wife, daughter, and her best-friend. The hotel, rooms, staff, service, and food was well above my expectations. Upon our arrival, I was expecting to be given the time-share sales pitch (like we had in Cancun, and at the airport upon landing), but it never came. They led us into a nice lounge area, gave us a drink and cold towel, and then took us directly to our room. Our room was on the 4th floor and the view was incredible. The room was clean and very big, with a large balcony overlooking the pool and a great view of the ocean. When we went down to eat lunch, we were the only ones in the restaurant, and maybe only one person at the pool. The hotel staff go above and beyond to make you feel comfortable. We had the all-inclusive package, and even though it says that tips were included, I couldn't help but tip them for their excellent service. The staff was really friendly and helpful, and if there was something they didn't have, they went out of their way to get it for you. Fernando (waiter at the Omaggio restaurant) was incredible and definitely made our stay memorable. I'd like to mention other staff members, but they were all fantastic, and I don't have enough room to name them all.

The all-inclusive plan includes several tours, so if you're looking to do something other than relaxing and enjoying the resort, you'll be more than satisfied. Even though the hotel is not on the beach, it is only a 3-4 minute golf cart ride to the sister resort, Grand Marival Resort, where you have full privileges and your own private V.I.P. beach area. I was a little disappointed with the Grand Marival Resort, but that's probably because there is so many more people there, and we were kinda spoiled at our hotel.

The food at the hotel was incredible, especially the Omaggio Restaurant. They have a Chile Scented Warm Chocolate Cake for dessert that was probably the best dessert I'd ever had.

My only complaints, and these are probably nit-picking, were I think they should play Mexican music at the pool (it is Mexico after all), they should serve authentic mexican-food at one of the restaurants (again Mexico), and the beds were a little hard. Other than that, I have nothing bad to say about the hotel, staff, or food, and hope to go back one day soon!

  • Stayed: June 2010, traveled with family
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2  Thank BruinDep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,765 - 1,771 of 2,269 reviews

Reviewed June 19, 2010

We just returned from a week of fun, sun and relaxation at the Marival. this is our second time to this resort and sixth to PVR, concerned since it was a few years since we had been back so I have read all the reviews prior to leaving and having OCD, i was nervous, however, upon my arrival the staff at the front desk, the grand foyer, all the old great memories came back and I felt right at home. Yes upon arrival to the room, it does have a musty smell, that is because they do not keep the AC on if no one is occupying the room, however, shortly after turning it on, the smell goes away. The rooms are a little dated, but very, very clean, the entire resort is very clean, not one bug to be seen and I looked. The food was great, especially the Italian " Amalfi" restaurant and the mediteranian "La Pergola" restaurant, is recommended to attend at least once, we did them twice. The animation team were awesome, there shows keep you intrigued. The kids also enjoyed themselves and we are already discussing going back with our entire family next year. The only down fall to this holiday was, when going in to town, every person, wil stop you about time share, other than that, this hotel and location was awesome, highly recommend for all!

  • Stayed: June 2010, traveled with family
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1  Thank CAAMPER10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2010

Ill keep this short. My husand and I went with our good friends for 4 nights. We love our 5 star hotels. For example one of my favorite hotels is the Bellagio in Vegas. With that being said, this hotel exceeded my expections. The rooms are huge and really really nice. The food is like no other all inclusieve I have ever stayed at. The service was great. This is for sure a place to just go lay around and chillax. We left one day and did the zipline tour. That was fun too. Other than that we laid around, ate, ate and ate some more and drank a ton. You have to go to the spa at least on day. My husband and I went twice we enjoyed the first time so much. So much for keeping it short. We will for sure go back and bring a large group with us. You CAN NOT beat the price for what you get. One last thing, your not beach front and the water is not blue. That did not bother me. I felt like a VIP the whole time I was there.

Stayed: June 2010, traveled as a couple
2  Thank conniels123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2010

Please realize that there is a HUGE difference between the "Residence" property and the "Resort" property so make sure you are reviewing the right one. The Residence property was just built in December 2009 and is an unbelievable property. Rooms, grounds, food, service...I just can't say enough wonderful things about all of them. I am a pretty difficult person to impress given my high standards and I will have to say I was beyond pleasantly surprised! We had to cancel our Playa Del Carmen vacation last minute due to bad weather and saw that the Pacific was having good weather so we changed our reservation very last minute (thanks to cancellation insurance). I did not have time to research this property so I was extremely nervous when driving to our resort. I worried for no reason! The resort was not busy at all and I will have to say that we realized that this is one of the big reasons we loved the resort. There are a lot of rooms but the resort itself is fairly small so I can see how I personally would not have liked it as much if it were a busier time. The staff said they were only booked 40% but I was surprised by that number because it seemed like we were there with maybe 5 other groups. The head chef came from the Four Season's and the food is phenomenal. The Tappa's style rooftop bar Inzu was by far our very favorite...the staff was great and we loved it so much that we ate there every night. We tried something different every night and the food was just unbelievable not to mention the wonderful views and sunsets over the Pacific! Lunch on the beach at the VIP beach club was wonderful and Miquel and Eduardo took excellent care of us the entire visit. You have private air conditioned bathrooms and showers which was a major plus to this area!
The only down side is that you do not have beach access from the Residences. It is a very quick golf cart ride down to the sister facility but is was a bit of a bummer to not be able to just walk on the beach at any given moment. Cesar was more than happy to run us back and forth but I would much prefer not having to go back and forth. One other downside is the other resort. I did not care for the Resort property at all. There is a drastic difference between the two properties...facility, food, clientele, service, and I think it is a downside to this property to mix the two. One other small negative is that our mattress on our bed was super hard. When we mentioned it to the front desk they immediately had someone come put a mattress topper on the bed which did help somewhat.
The Spa was wonderful and the workout facilities were nice. The rooms are HUGE and very, very nice..modern and new. Our view from the 5th floor, center of the resort room 516 was spectacular!
We will return for sure but we will make sure it is a down time at the resort as we do think that this was one of the reasons we liked this vacation so much. Keep in mind we are trying to get away from kids and a busy lifestyle so we were looking for calm and quiet.
My husband and I agreed that this resort would be absolute perfection if it had beach access right at the property and became an adult only resort! :)

  • Stayed: May 2010, traveled as a couple
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4  Thank Particular_Travelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2010

When we booked our hotel for mexico, it was to originally stay at Marival Resorts (the sister resort to the Residences) so that we could get a BREAK from our two young kids and hectic life. We walk in the door and there are kids EVERYWHERE- toddlers, teenagers, you name it and they are just everywhere! They are also not so friendly to you and the place is older but kept up fairly well. Not 5 minutes after we checked in did we get hassled to go to an "hour and a half" time share presentation... well we went and during the presentation they take you over to the Residence property- which was so beautiful and relaxing that we decided to upgrade our trip! haha! BTW- we said NO THANK YOU to the time share (about 100 times before they let us go).

After paying for the upgrade, we are quickly brought over to the Marival Residences hotel and ushered into this nice lounge to check in while given a cool lavendar towel and drink of your choice (unlike the Marival Resort & Suites). The room was soooo gorgeous and our view was amazing, but more than that- the food and the service was to die for!

Service-
You barely move out of your chair or lounger and they come running over to you asking what you need or how they can help you! The whole staff will know you by name. here are a few people who went above and beyond:
-Eliasar: works mornings, so nice!
-Everardo- works nights, and if you see him at dinner, make sure you bring playing cards and tell him that Chase and Carolyn asked you to show off his "Crazy Card Game". good fun.
-both Fernandos. One will give you special deserts, the other likes to give special shots (it wont take you long to figure it which one is which)
-Reggie- he works public relations but is very nice

Beach:
-go to the beach! you just take a little golf cart over and you pretty much have the whole roped off section to yourself and you get drink and food service, and your own bathroom which is nice (and cleaner!).
-Miguel is the best! tell him hello for us. (chase and Carolyn)

Restaurants:
-Brunello: this is a wine bar and it is very loungy and very fun! you MUST get the truffle popcorn!
-Insu- this is the bar ontop of the hotel and it is very beautiful and the tapas are amazing! I liked the lamp chops, duck spring rolls, and crab wonton things, and the shrimp! the shrimp is always good no matter how they cook it
-Lemongrass- this is the one that is open for lunch and dinner everyother night. The menu here is not as great, but the calamari is good and the steak is good, i think the lobster pasta was our best meal here.
-Omagios- YYYUUUUMMMM! You must eat here as much as you can because everything is amazing! I had the truffle/lobster mac and cheese and the shrimp lemon risoto. the mac and cheese was good but the shrimp risoto was so good that my husband was sneaking as many bites off my plate as he could. :)

the best part of this place is that if you go in the off season, it is very empty. Just make sure you tip good because the staff work so hard and they deserve it.

KIDS-
also, we saw kids here, but it is more of an adult resort until it gets busier. kids are doable here- but if you are looking for a busy kids club than this is NOT the resort for you. I never saw one single kid in the kids club!

  • Stayed: May 2010, traveled as a couple
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5  Thank bostonian24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2010

There was a mixup @ the Marival Resort. They lost our reservations, however we were upgraded to the Marival Residences. How? I (the group leader) was pleasant, calm, and understood that the guy at the front desk didn't cause this, couldn't fix it but wanted to help. I stayed in the Marival Resort in January 2010, and it was good. You can read the reviews yourself. Every resort has good and bad. Remember you're on vacation.
...not so the Residences. It was all good, no bad. The reviews below are descriptive so I won't reiterate. The service was fantastic (from concierge on down), the quality of the food incredible (see where the executive chef came from), the free tours excessive (try the sunset cruise--out of a magazine). I travel extensively for work: This was the best all-inclusive I've ever stayed at globally, and in my top 10 hotels (which include the Palace in NY). Enjoy!

  • Stayed: April 2010, traveled with family
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3  Thank Rhuizinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2010

We just returned from 2 weeks at the Marival Residences and World Spa and had a wonderful time. The rooms were amazing, we had a 3 bedroom and a 2 bedroom for our group of 8. The 3 bedroom has a huge deck with lots of room for all of us to meet and visit on, and a great view of the ocean and you could hear the waves crashing on the beach (a sound that I love). We also had 3 large bedrooms all with ensuites (master is huge) 2nd bedroom has 2 double beds with floor to ceiling window looking out at the resort and patio doors to the deck. 3rd bedroom has King bed and it's own private deck. The kitchen and living area are good sized including a dining table for 8, plasma TV (that my husband liked) and good sized sitting area that almost was never used as the deck was so nice. The 2 bedroom unit mirrored the 3 bedroom only with smaller deck, and of course the 3rd bedroom.
The staff were all wonderful, very happy to accomodate your every need, their moto seems to be "service first". Sunsets from the Insu Sky Bar are spectacular, the meals amazing, great seafood (try the tequila shrimp & my husbands favorite the lobster dumplings). There is no such thing as cheap liqour at this resort all top qualtiy brand names. The Omaggio is very nice for formal dining, Lemon Grass for casual dining and the Brunelli Wine Bar is a nice for a relaxing drink and snack. And if this isn't enough you get full use of the Marival Resort and Suites dining areas and bars as well.
The pools are very nice and clean and quiet, shallow wading pool for the kids as well as dancing fountain that seemed entertain the young ones, very quiet dipping pools, main swimming pool and private spa area with 4 daybeds for relaxing. If you prefer the ocean, the shuttle to the Main Marival resort is available and is a nice 3 minute ride. On the beach there is a private beach club with lounge chairs, towels and again great service and food (try the shrimp ceviche, huge prawns and served in a coconut shell).
Can't say enough about this great resort, and we will be back in October.
If I have to say a negative the only thing that comes to mind is the lack of railings on the stairs, so getting around from tower 1 was a little difficult for my husband, but again the staff took care of that by offering to pick us up in a golf cart to take ust to the main area of the resort. This would not of been an issue at all from tower 2 or 3, so if you have a mobility handicap I would reccomend that you book into one of those towers.

  • Stayed: May 2010, traveled with family
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2  Thank realtortravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marival Residences Luxury Resort

Address: Av. Paseo Cocoteros | Lote 53 Villa 8 11, Nuevo Vallarta 63735, Mexico (Formerly Marival Residences & World Spa)
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Nuevo Vallarta
#2 Top resorts Hotel in Nuevo Vallarta
#2 Luxury Hotel in Nuevo Vallarta
#3 On the Beach Hotel in Nuevo Vallarta
#3 Business Hotel in Nuevo Vallarta
#3 Spa Hotel in Nuevo Vallarta
#4 Family Hotel in Nuevo Vallarta
Price Range: $312 - $816 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marival Residences Luxury Resort 4*
Number of rooms: 162
Official Description (provided by the hotel):
Something Different, Something Better! Beyond rooms or suites… the only luxury all-inclusive resort featuring modern Residences and Villas- so spacious from 1400 to 3940 sq ft! TripAdvisor Awards in Best Luxury, Best Family and Excellence. Award winning chefs offer a la carte international gourmet dining. Guests enjoy free tours, unlimited golf, VIP full service beach club and 5 star service, plus exchange privileges at sister hotel Marival Resort and Suites. Experience Melange World Spa with unique treatment rooms from 9 countries around the world. Special Kids and Teens programs too. Spacious all-inclusive Residences for couples and families are in the perfect locations. Demi-Pool Residences feature a “walk out” full service garden patio and secluded infinity pool. Ocean View Residences surround you with breathtaking views of the Pacific from sunrise to sunset. Rooftop Penthouses have private rooftop plunge pool and sundeck. For couples- renew your vows or get married for FREE with our FREE Wedding package! For families- the ultimate all-inclusive Family Emotion program with over 10 included extras customized just for your family! High-end Residences, indulgent services…nothing compares! Marival Residences Luxury Resort® is a 4 Diamond Award winner. A World Apart in a Class by Itself! ... more   less 
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Also Known As:
Marival Vallarta
Marival Club
Grand Marival Nuevo Vallarta
Marival Nuevo Vallarta
Grand Marival Mexico
Nuevo Vallarta Marival
Marival Grand Club Suites Nuevo Vallarta
Marival Grand Hotel
Marival Vacation Club
Club Marival Mexico

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