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Reviewed April 30, 2019

Returned to this resort after 9 years! Husband and I were greeted by bellman Antonio and Ismael, they were very efficient handling our luggage. As mentioned, the check in was slow as the timeshare rep quickly approached us to try to convince us to do the breakfast, just said not interested.
The resort is still beautiful and now has a beach front club with a restaurant, bar, pool with spectacular sunset views.
The food at all the restaurants was very good. Excellent service. The other beach club is still available via golf cart or a short walk on the beach. Capriccio is very peaceful and has a lunch menu with lots of seafood options. Excellent drink and comfortable beds.
Enjoyed our week, not a drop of rain, excellent weather.
Thank you to all the wonderful staff.
Josefina, very attentive and always smiling. Gracias!
Beach concierge Carlos and Oscar, excellent service, Francisco, Edgar, Ernesto, beach food and drinks. Mozza Mare lunch service, Antonio and Claudia. Brunello bar, Jared and Lilia, nightcap with great service and conversation. Omaggio breakfast, lunch and dinner. Olga, Santiago, Omar, Fermando, Rayo, Mitzi.
Thank you for a memorable week!

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Imatwin5050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne_ffernandez5, General Manager at Marival Distinct Luxury Residences, responded to this reviewResponded April 30, 2019

Dear guest,

We are honored to read your wonderful comments regarding our service. Thanks for sharing your review and mention our excellent team. They'll all be thrilled to be recognized. We hope to have the pleasure to welcome you back very soon.

Our best wishes, your family at Marival.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2019 via mobile

We love this place and plan to return with friends and family for years to come! The staff here are all the best! The beach staff, the wait staff at the restaurants, the kids club staff, the bell boys and the rest of the staff were top notch. Each one took time to get to know us and remembered our orders after only one visit! I highly recommend this place for families or a group of friends.

Date of stay: April 2019
Trip type: Traveled with family
Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne_ffernandez5, General Manager at Marival Distinct Luxury Residences, responded to this reviewResponded April 29, 2019

Dear Greg,

Thanks for sharing your kind comments, we hope to welcome you back very soon.

Our best wishes, your family at Marival.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2019

This was our first time at a Marival Resort and it was wonderful! It was perfect for our family vacation with lots of eating options, beautiful beach and pools. We were lucky enough to stay in a private owners residence which included the perks that owners get when they stay there themselves. There are actually two beach options for owners - the hotel beach and the VIP beach at the Marival Emotions Hotel down the street. We never ventured down to the VIP beach because our beach concierges, Carlos Pineda and Oscar Lopez too such great care of us! They set up private cabanas for all 8 of us on a few occasions and were very attentive and checked in often to make sure we had everything we needed. The food was great! If you venture down, be sure and ask for Carlos and Oscar at the beach!
They also have an option to hire private chefs to come cook in your room. Very reasonably priced and lots of menus to choose from. Carlo, Eric and Armondo were amazing and cooked as a fabulous meal!

Room tip: We stayed in a unit right next to the rooftop bar. You could hear the bar when we were out on our roof deck, but it was not loud at all.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank WENDY A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne_ffernandez5, General Manager at Marival Distinct Luxury Residences, responded to this reviewResponded April 24, 2019

Dear Wendy,

We are honored to read your stay with us was full of joy and great memories. Thanks for taking the time to send your comments and mention our team. We're truly glad you were They'll be thrilled to be recognized. We hope to have the pleasure to welcome you back very soon.

Our best wishes, your family at Marival.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2019 via mobile

My family has gone to marival for quite a while I myself have been 3 times. I enjoy all the activities that the resort has to offer from bingo to volleyball and all the other great daily ones. I also love how each day is a different show the animation team does an incredible job with each and every performance and it is great to be able to go and watch. The Caesar night club is a great place to go after the shows for another fun activity I enjoy the karaoke especially but they have a great selection of things to do before the party begins with the adults. DJ Irving knows how to play all the hits and keep everyone having a great time dancing and enjoying laughs. Everyone on the animation team really works hard to make the Mexico experience the best it can be (Luupita, Ivan, Bibiana, Julian, Leslie, Cesar, Bryan, Leo, Ricardo, Ruben, Robetzy, Fernando, Karaly , Genaro, angel, Facundo). Also mad shoutout to all the bartenders and to the staff at al of the Buffets ... also to Eric and Laura who helped my family and I the week we were there getting us drinks and food at the cabana thank you! Would 10/10 recommend this resort to anybody thinking of spending time in puerto Vallarta

Shelby Clark

Date of stay: April 2019
Trip type: Traveled with family
Thank Shelby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne_ffernandez5, General Manager at Marival Distinct Luxury Residences, responded to this reviewResponded April 23, 2019

Dear Shelby,

We're proud to read you enjoyed all of our daily activities, as well as our Nightly entertainment. We'll let all of our Animation team know your kind comments, they'll all be thrilled to be recognized. We hope to welcome you back on your 4th visit.

Our best wishes, your family at Marival.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2019

We enjoyed every aspect of this vacation. We particularly appreciated the assistance of Oscar Lopes every day at the beach area. He was always able to find us a cabana that was just perfect for us
The food and drinks were outstanding. The service was excellent!

The bellboys were amazing! All of them!

Room tip: Higher floors have a beautiful view of the ocean.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank pennynonn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daphne_ffernandez5, General Manager at Marival Distinct Luxury Residences, responded to this reviewResponded April 23, 2019

Dear Penny,

Thank you so much for recognizing Oscar, he'll be thrilled to be mentioned, as well as our Bellboys team. We truly hope to welcome you back very soon.

Our best wishes, your family at Marival.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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