This was my trip to "Nuevo" Puerto Vallarta and came with a group of about 40 that was part of a travel club. From all the reviews I read about your hotel here and other sites I was very excited for my vacation and when I stepped off the shuttle from the airport my first glimpse of this hotel was even more impressive. My work history consists of 35+years in the hotel industry all of it in guest services so I kind of know what it takes to give great service and impressing guests. Your hotel did not disappoint! I have never stayed at a 4 diamond property before and really didn't know what to expect. Tried the all inclusive option at other hotels but they were nothing even close to this. The food at all of your restaurants including the Marival Resort was top notch. A nice added amenity that was available as well as the complimentary shuttle to get us there.
I am sorry I didn't make a list of the employees from beginning to end who we came in contact with during our stay that made it special because it would have been a long one. All of them were not only professional, friendly, helpful, smiling but ALWAYS welcoming. I loved your World Spa too and talk about being pampered. I thought I knew what that meant but this place gave it a whole new meaning. Had a once in a lifetime massage that just was amazing and nothing like the kind I get back home. Can't wait to try that again and the sauna too was a nice way to finish up.
We were given an upgrade to a 3 bedroom/kitchen suite and let me tell you I was speechless. This place was so big and luxurious. A full sun deck that wrapped around from one bedroom to the other! Fully stocked refrigerator, and washer dryer. Very peaceful and didn't hear a peep from other occupied rooms. On our way to dinner one night we came across your Jacuzzi which I have to tell you I have never found a more pleasant existence then this. We were there often at night and besides being tucked away among the palms and other plants, the music, while staring at the stars, sound of the waterfall, and beds made this a very special place.
My only complaint and it's not really even that since everything was so wonderful but it would be appreciated the next time I get a chance to stay that I hope the beds are more comfortable.They were a bit on the firm side and not easy to sleep on but other then that I can see why you earned the reputation that you have.
Thank you for giving us a wonderful vacation!
- Official Description (provided by the hotel):
- "There is nothing like the luxurious four diamond all inclusive Marival Residences Luxury Resort", WINNER OF Best Luxury, Best Family, Excellence and Travelers' Choice awards! Unmatched accommodations, a food and beverage experience in a class by itself, a Free Tour and unlimited free golf at PGA courses are all included! Located in Riviera Nayarit's Nuevo Vallarta, this is the 1st all-inclusive resort to offer luxurious one to four bedroom Residences -- perfect for couples and families alike -- actual homes-away-from-home, spacious and inviting -- 1400 sq ft is the smallest! The all inclusive package is "seriously all inclusive" -- gourmet dining indoors and out, 24/7 room service, international wine bar, rooftop sky lounge and tapas restaurant, a Private full service VIP Beach Club, and more! Romance is always in the air here, and free weddings and special honeymoon bonuses make it a perfect place to celebrate love. Families get the best of all worlds with separate bedrooms for the kids, a full activities program and even free nannies! Top all this off with the unique "world spa" featuring nine different therapy rooms and special treatments from around the world and it's easy to see why this resort is rated the #1 All Inclusive experience. Marival Residences Luxury Resort -- A world apart, in a class by itself! ... more less
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- Also Known As:
- Marival Vallarta
- Marival Club
- Grand Marival Nuevo Vallarta
- Marival Nuevo Vallarta
- Grand Marival Mexico
- Nuevo Vallarta Marival
- Marival Grand Club Suites Nuevo Vallarta
- Marival Grand Hotel
- Marival Vacation Club
- Club Marival Mexico