This was my trip to "Nuevo" Puerto Vallarta and came with a group of about 40 that was part of a travel club. From all the reviews I read about your hotel here and other sites I was very excited for my vacation and when I stepped off the shuttle from the airport my first glimpse of this hotel was even more impressive. My work history consists of 35+years in the hotel industry all of it in guest services so I kind of know what it takes to give great service and impressing guests. Your hotel did not disappoint! I have never stayed at a 4 diamond property before and really didn't know what to expect. Tried the all inclusive option at other hotels but they were nothing even close to this. The food at all of your restaurants including the Marival Resort was top notch. A nice added amenity that was available as well as the complimentary shuttle to get us there.
I am sorry I didn't make a list of the employees from beginning to end who we came in contact with during our stay that made it special because it would have been a long one. All of them were not only professional, friendly, helpful, smiling but ALWAYS welcoming. I loved your World Spa too and talk about being pampered. I thought I knew what that meant but this place gave it a whole new meaning. Had a once in a lifetime massage that just was amazing and nothing like the kind I get back home. Can't wait to try that again and the sauna too was a nice way to finish up.
We were given an upgrade to a 3 bedroom/kitchen suite and let me tell you I was speechless. This place was so big and luxurious. A full sun deck that wrapped around from one bedroom to the other! Fully stocked refrigerator, and washer dryer. Very peaceful and didn't hear a peep from other occupied rooms. On our way to dinner one night we came across your Jacuzzi which I have to tell you I have never found a more pleasant existence then this. We were there often at night and besides being tucked away among the palms and other plants, the music, while staring at the stars, sound of the waterfall, and beds made this a very special place.
My only complaint and it's not really even that since everything was so wonderful but it would be appreciated the next time I get a chance to stay that I hope the beds are more comfortable.They were a bit on the firm side and not easy to sleep on but other then that I can see why you earned the reputation that you have.
Thank you for giving us a wonderful vacation!
- Official Description (provided by the hotel):
- Something Different, Something Better! Beyond rooms or suites… the only luxury all-inclusive resort featuring modern Residences and Villas- so spacious from 1400 to 3940 sq ft! TripAdvisor Awards in Best Luxury, Best Family and Excellence. Award winning chefs offer a la carte international gourmet dining. Guests enjoy free tours, unlimited golf, VIP full service beach club and 5 star service, plus exchange privileges at sister hotel Marival Resort and Suites. Experience Melange World Spa with unique treatment rooms from 9 countries around the world. Special Kids and Teens programs too. Spacious all-inclusive Residences for couples and families are in the perfect locations. Demi-Pool Residences feature a “walk out” full service garden patio and secluded infinity pool. Ocean View Residences surround you with breathtaking views of the Pacific from sunrise to sunset. Rooftop Penthouses have private rooftop plunge pool and sundeck. For couples- renew your vows or get married for FREE with our FREE Wedding package! For families- the ultimate all-inclusive Family Emotion program with over 10 included extras customized just for your family! High-end Residences, indulgent services…nothing compares! Marival Residences Luxury Resort® is a 4 Diamond Award winner. A World Apart in a Class by Itself! ... more less
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- Also Known As:
- Marival Vallarta
- Marival Club
- Grand Marival Nuevo Vallarta
- Marival Nuevo Vallarta
- Grand Marival Mexico
- Nuevo Vallarta Marival
- Marival Grand Club Suites Nuevo Vallarta
- Marival Grand Hotel
- Marival Vacation Club
- Club Marival Mexico