Just returned from a wonderful vacation at the Palace. About 15 mins from Puerto Vallarta and airport near a Marina and some tourist attractions - water parks, adventure parks etc.. A small mall nearby for trinkets, coffee etc. Fabulous beach - you can walk for miles safely. Ocean good for wading and boogie boarding, but not really swimming - but it was fun. Plenty of sea life - rays, dolphins, jelly fish.
Upon arrival at airport make sure you go straight by the people selling you trips and time shares etc., they are persistant, and nothing to do with your pick up - keep going out the doors into the terminal building and your pick up will be outside waiting.
Had a warm welcome form pick up, but will ask you make a meeting to discuss trips the next day - we didn't bother as the hotel offered so much.
Had a nice surprise on checking in - a $1500 credit to spend on trips. spa etc., we upgraded our room to ocean view and 3 of us had great trips and massages etc., My daughter got to swim with the dolphins, ride horses and snorkel.
We took the snorkeling trip with the Kon Tiki 1 - great crew, good snorkeling. After the swim they let you split into 2 groups - 1 to stay at a beach and relax, the other to go to an area with horse riding $, and a walk to a wonderful waterfall where you can swim. The beach was a little boring, but the ride was good although everyone was upset at the condition of the horses and how they were treated. Boat ride home dancing and fun.
My 13 year old had a blast with dolphins. They were in the water for a hour with them, and the animals seemed well taken care of. $20 a photo was a bit steep though.
Canal trip -
Very interesting - saw homes and yaughts of stars, and crocodiles, iguana's birds fish etc. - very good.
Sunset cruise -
It rained that evening so we didn't go.
Massages - great.
We were going to get a taxi into PV, but got lazy - would liked to have gone though.
Comfortable, clean, small balconies, but big rooms with a hot tub int he middle which took up a lot of room. Bathroom small, and as usual, nowhere to put your toilettries etc. Beds comfortable, and shampoos etc., were very nice. Coffee bad. Plenty of drinks in room and they bring wine too if you ask - we hardly drank in the room as there are so many options outside.
Pools great, with activities all day - soccer, volleyball, bingo... Bar food o.k., but it sits out a long time - fresh baked pizza a better option.
Beach - safe, clean, volleyball kayaks etc.
Security - always around.
Gym - good to work off some calories
Small collection of books and games for quiet times. Pool table, table tennis etc.
A "show' every evening - only worth a look are the Circus, and Mexican night - otherwise I've seen better at a high school production. The staff do try hard to entertain though. Alan is a great guy. They need to include more dancing for the guests, as when the shows finish - by 10, a small "crappy" band starts up and everyone leaves.
The staff - they made this place really special - friendly, caring, took time to chat, seemed really interested in getting to know you - wonderful Our waitress in the bar - Angelica is a treasure, and Antonio in the Italian were the "stand outs', but they were all wonderful.
- Mexican - not good.
Brazilian - worth a try.
Italian - great.
Oriental - great. - Deep fried bananas.....
Room service - fab. Had many breakfasts in bed, but the buffet was also very good in the Italian.
Didn't go in kids club, but looked small and dark?
Could do with more activities for the teen and tween set - movie night or dance?
In room movies and video games not included in price??????
Weather in July quite wet.
I'm sure I'm missing things out, but would recommend this place highly. Next time we want to try the Palace in Cancun.
- Official Description (provided by the hotel):
- Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more less
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- Also Known As:
- Vallarta Palace Hotel Nuevo Vallarta
- Vallarta Palace Nuevo