My husband and I stayed here on our Honeymoon, but this was not where we had originally made reservations. We arrived in PV with a reservation at the Westin...and it was absoalutely terrible. We had a room with a balcony jacuzzi, which was filthy. They put us in a room with a pass-thr door to another guest room, with tile floors, so all hours of the night we could hear the screaming children packed into the room next door, and every word out of the parents' mouths. The hotel was nearly empty, and they put us in a room with a shared door? Anyway, after very nicely complaining and asking to be moved, and after the Westin's swift refusal, we decided to go check out Vallarta Palace...
Upon arrival, I almost cried I was so happy with the service, cleanliness, and goregous rooms and views, after getting such horrible service at Westin. We explained our problem to the hotel, and they showed us all facilities, the room we would stay in, and explained provided services to us before we switched over. When we came back with our luggage, the staff was amazing, we were greeted in the lobby with champagne and fresh juice, and were sent on our way to enjoy.
The room was spectacular. A bit on the small side, but we didn't need much more. Stocked full of alcohol, a fridge with drinks and mixers, an amazing 2 person jacuzzi (my husband is a big guy...it fit us both easily!) and the cleanest bathroom I've seen at a hotel. A glass-walled balcony overlooking the pool and ocean, and easily seen from the bed.
The 24 hour room service is the fastest and most efficient I've ever encountered. The Asian cuisine was by far the best, but the Brazilian restaurant and the Italian are not bad either. Across the street outside the hotel is the Paradise Village shopping center and there are some AWESOME little restaurants upstairs in the mini-mall, and a Dominos and McDonalds if you're missing "American" food.
The pool is nice, always clean. Pool drinks service is great, request the brnad of alcohol you want or you'll get a headache from the cheap tequila!
If you go on the honeymoon package, definitely upgrade your 25 min massages to the 50 min. Worth it.
The absolute BEST day of our trip was when we went with Vallarta Adventures to Las Caletas...book through the palapa by the pool at the hotel and you'll get a discount. Worth every penny!
Great for honeymooners as its located in Nuevo Vallarta and we weren't looking for hopping night-life. Easy 15 min cab ride to DT or Marina though.
Will definitely recommend to others and stay here again.
- Official Description (provided by the hotel):
- Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more less
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- Also Known As:
- Vallarta Palace Hotel Nuevo Vallarta
- Vallarta Palace Nuevo