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Occidental Nuevo Vallarta
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Reviews (3,749)
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1,910
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All reviewsroyal clubfirst clubla haciendale buffetitalian restaurantmall across the streetadult poollounge barsmaller resorttime sharevacation clubthe general managerspecial thanksocean viewrecommend this resortall inclusive resortnightly entertainment
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2,718 - 2,723 of 3,749 reviews
Reviewed February 19, 2012

We travelled Feb. 10th to Feb. 17th. We had an awesome time, met some wonderful people. Check out Eric the waiter at breakfast and lunch time. On second day, he had our orange juice, water and coffee waiting for us. The resort is gorgeous after a fifteen million renovation project. Looking at past reviews about the bad coffee i decided it wasn't that bad but could be improved so i discussed it with Jesus, the General Manager who is eager to please. The food at buffet was a little boring. As for tipping please be considerate, its not necessary but remember the staff make $6 a day. Take the bus across the street to go to the malecon which is downtown...felt safer there than downtown Toronto...we went to 2 casinos, one at malecon and one is beside Walmart in the huge mall. small but fun. Paradise Plaza is directly across the street along with Starbucks, has a market for all your essential needs.
So we will definitely be going again as this was our 9th time to Neuvo and Puerta Vallarta.

Room Tip: Depends where they want to place you.
  • Stayed: February 2012, traveled as a couple
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6  Thank BoltonInxtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

Just got back from an amazing week at The Occidental...once you escape the airport and get to the hotel it is first class all the way.

Having worked in the industry for 38 years I can be critical....not this time. The staff, food, resort,beaches were outstanding. Weather was great and touring the area was safe and sound. Yes we will be back : )

Room Tip: Facing the beach, some noise but after a day in the sun topped with a cocktail, or two...sleeping was easy.
  • Stayed: February 2012, traveled as a couple
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7  Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

We just spent our 45th anniversary here and had the best experience, from the lovely caring staff who made us feel like family. We Loved the food, the room, the cozy staff who made you feel at home, especially the Manager Jesus & Lauren & Idaly the concierge, the fun staff & our favourite Raphael & Ismael & Adrienna & all the staff. We highly recommend this resort, top notch service.Thank you again for our great 2 week stay, hope to see you all again soon.
The Champagne's

Room Tip: Ground Floor is closer to all facilities.
  • Stayed: February 2012, traveled as a couple
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4  Thank Lena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2012

The hotel's extra effort in running special events and nights, in particular valentines day, was greatly appreciated. Very friendly staff who went the extra mile.

  • Stayed: February 2012
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2  Thank Jnel2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2012

The hotel has re-opened after extensive rennovations and is beautiful.

  • Stayed: February 2012, traveled as a couple
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5  Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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