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“Another great Dreams location”

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Dreams Villamagna Nuevo Vallarta
Ranked #10 of 28 Hotels in Nuevo Vallarta
GreenLeadersSilver level
Reviewed March 12, 2013

This is our second dreams resort. Previous stay was at riviera cancun. The dreams Villamagna is a little older but kept up very nice. The pools were excellent with a warmer activities pool and a cooler pool in the middle of the three pools followed by the coolest pool right at the beach. My sons and I used all three and the coolest pool was nice to use in the heat of the day. The bars and restaurants were all good. We did miss the swim up bar though. We went fishing and the chef cooked our fresh caught fish for us which was arranged through the concierge on return from our trip. The kids club was smaller and my 8yr old was a little bored there, where the other dreams had a bigger outdoor style kids club area. The food was great and the portifino was the best a la carte. All in all a good trip and wouldn't hesitate to recommend it.

  • Stayed: March 2013, traveled with family
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4  Thank ftmacmechanic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Guest,
Our main compromise at Dreams Villamagna Resort & Spa is to create memories that will last a lifetime in all of our guests. We are really happy to know your and your family had a great vacation. We appreciate your comments, everyone of them are seriously taken in consideration to improve our facilities and services.
We sincerely thank you for choosing us as your vacation destination and hope to have the pleasure to serve you again in the near future.
It is a pleasure!
Ivette Chávez
Quality Control Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,283 - 2,289 of 5,039 reviews

Reviewed March 12, 2013

This was our 4th time and was a great holiday. We really liked the Danny Doyle
show. Most of the shows are good. Sometimes on the terrace is a little cool so that takes
away from the show. As always the staff go out of their way to be helpfull. Georgina was
very helpful and concerned we were enjoying our vacation. Everything is very clean including
the rooms. The bed was extremely comfortable. At night it would be nice to have soft dance
music in the Gohan Bar. It is a beautiful bar and might keep people in it with good music. The
food is excellent in all restaurants. We really enjoyed the Mexican this year, Oscar is a great
waiter along with all the rest. Oceana is also great with Oscar there as well. We found that
there was not the premium drinks like other years. There are so many great people we have
made friends with like Victor, Corona, and all the waiters in the buffet where we found the food
has improved this year. We usually eat breakfast and sometimes lunch there and the selection is great.
We are hoping to return next year and renew our friendships. Roy & Marlene West

Room Tip: All the rooms are much the same. We have stayed in the garden view but like the sound of the ocean...
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  • Stayed: February 2013, traveled as a couple
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3  Thank yorkie154995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Mr & Mrs. West,
I would like to take the opportunity to thank you for your preference at Dreams Villamagna Resort & Spa as your vacation destination for the 4th time. You are part of our Dreams family, and I am pleased to know that we have accomplished our goal, for you to have another wonderful vacation. Georgina, Oscar, Victor and Corona know about your recognitions. It has been a real pleasure hosting you
We thank you; again, for your kind words and hope that you will give us the opportunity, once more, to serve you in this your “home away from home”.
Ivette Chavez
Quality Control Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

My husband and I vacationed here 10/2/12-10/11/12 in a preferred club studio. Overall we had a great stay. We’re pretty low key and realistic in our expectations when we travel. I do a lot of research prior to booking and always end up having something I compromise on in order to get us more bang for our buck. Our room was very clean with a good view of the ocean. Paloma our concierge was very friendly and went out of her way to take care of us. My husband and I were having a hard time locating a particular item we wanted to bring back home with us. Paloma offered to pick it up on her way home and bring it to is the following day! The room temperature was easy to adjust and made our stay comfortable. Also, our room was right under the rooftop bar and noise was not a problem for us during our stay.
I enjoyed the wi-fi included with our room, but it was a bit ridiculous trying to get the password. We arrived on a day our concierge was off. We were told we could ask the concierge desk in the lobby(instead of the one that would normally be on our room floor) and they would provide us the information. Well, we came down that evening and asked for a user id and password. No one on the property was able to get us this! They searched through some spreadsheets on their computer and had no idea what we needed. In the end, they gave us something they thought might work and told us if it didn’t we’d have to wait until the next day. What they gave us did not work. The following day our floor concierge was there and got us the information very quickly. The one negative thing with the wi-fi is it seems the password expires after 7 days. So we were once again to the same place we started. Our concierge was off the day it expired. We just waited until the next day to get a new password. Now, I know I did not come on vacation to be connected to my iPad, but since I paid for a room with Wi-Fi I expected to be able to use it whenever necessary. They need to figure out a better system to be able to provide this information to guests when their concierge is not working. It also seemed you could not have two devices connected at the same time. My husband and I kept kicking each other off until we realized what we were doing. I did read some reviews about this, so it didn’t come as a surprise.
The kept the grounds clean and nicely landscaped. The restrooms near the pools/restaurants were kept clean. There were plenty of lounge chairs available, but was hard to find umbrellas for shade at times. Considering we went during an off peak time, I can only imagine what it’s like during peak season.
The food overall was good. I wouldn't say it was amazing, but it was decent. Being a Pescatarian made for more limited options, but they were very accommodating to make me something off the menu's. We really loved Portofinos, they had a great pureed broccoli soup. It was frustrating at times to not have all restaurants open on each day, but it is understandable as to why. We didn't encounter any trouble with flies/insects in the outdoor/indoor restaurants as I've read in some other reviews. Poolside service for drinks was hit or miss for us. It seemed they were either always around or you couldn't find anyone to help you when you wanted something, but nothing you can’t fix by walking yourself over to a bar.

The oceanside pool was great, except for the beach vendors who bothered you at the edge. We got to a point where we just didn't go in that pool near the beach to avoid them. We also didn't spend as much time on the beach because we got tired of saying no thank you. They weren't overly pushy, but there were a lot of them and it made it hard to relax. Also, if you want to hang out on the island in the pool by the beach, make sure you get down there earlier in the day. It was monopolized by the same group every day, all day while we were there.
We only received turn down service in our room 2 out of 9 nights. This was the time they would leave you the menu for the following day to know what restaurants would be open for which meals. We got to the point where we just checked it in the elevator (they had them posted on the wall) or asked our concierge to make sure we received one. They did restock our minibar and clean our room daily.
Overall, we had a relaxing time. If you’re looking for a beachfront hotel, with good food and friendly service, this would be a good choice. Just remember you are not in Downtown Puerto Vallarta. Don’t come here looking for that same atmosphere.

  • Stayed: October 2012, traveled as a couple
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2  Thank Krystle1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Guest,
It is very important for our company and staff to receive all of our guest’s compliments, but even more important your observations on matter that can be improve and provide our guests with the highest quality of service you deserve.
We hope to have the pleasure of hosting you again and live for yourself our improvements.
It is a pleasure!
Ivette Chávez
Quality Control Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2013

This was our fourth visit to Dreams Villamagna. Need I say more. The staff are amazing, and can't do enough to make your holiday special. They are always happy and very friendly. The food is great at all the restaurants. It's a hard choice which one to go to for dinner each night. We mostly chose the outdoor ones, as it's a pleasure to enjoy outdoor dining in February. The roooms have lots of space, and are kept very clean. Very friendly cleaning staff, and an extra turn-down service, with fresh towels if required, every evening.
A great beach if you like longs walks, and don't miss the beautiful sunsets.
I would recommend this hotel whether it's for a family holiday, or a romantic get-away for two.
Joyce

Room Tip: We staying in an ocean view which has a view of the pools and beach. The balcony was a grest place t...
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  • Stayed: February 2013, traveled as a couple
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2  Thank Joyce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Joyce,
On behalf of all the staff at Dreams Villamagna Resort & Spa, we thank you for all your compliments. We are really glad to have had the opportunity of serving you once again. we will be waiting for you in this your home away from home with more activities, delicious food, refreshing drinks and comfortable rooms!
Thank you for the pleasure of hosting you!
Sincerely,
Ivette Chávez
Quality Control Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2013

The Dreams is beautiful. Quieter than I expected.
Would be great for honeymoon or romantic getaway.
There are kids activities, but our children ages 9 and 11 preferred the Riu Vallarta to this property.
Food was excellent.
The only room type that I would recommend is the oceanview rooms.
Service was excellent.
Beach area is not as large as most other properties, but you can walk for miles either direction from the property.
Good waves for body boarding.
$49 to use the spa area pool and whirlpools.
Nice coffee and snack bar.
There is an access road running between the lobby and the spa/gym and the elevator to the tropical view rooms. It is not a problem, just a bit odd.

You WILL be approached (probably multiple times) by the "vacation club" time share rep's in the resort. Their desk is next to the main elevator in the lobby area and they don't miss you.

There is a trolley you can pick up right in front of the resort that runs to town for free. The Vacation Club sellers may tell you not to use this, to try to sell you a different tour.

Room Tip: oceanview preferred club is the only way to book this property
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  • Stayed: March 2013, traveled with family
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1  Thank TravelAgentFromWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Guest,
We would like to express we are really thankful for your comments and observations.
We apologize for not meeting your children expectations, all of your comments have been shared with our Entertaiment Manager, and are seriously taken under consideration. We hope you give us the opportunity to welcome you again, and see for yourselves the improvements,
Best Regards
Ivette Chávez
Quality Control Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2013

This was a perfect place for me and my two kids. The food and service from the staff is exceptional. The kids were made to feel welcome and special every where in the hotel. Pools are beautiful, was never too crowded and the beaches amazing, can walk for miles, they had theme nights, activities to participate in everyday. It is not a "party" place but has something for everyone.

  • Stayed: March 2013, traveled with family
    • Value
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1  Thank Selena W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Guest
Thank you very much for your preference and for taking the time to share a taste of your family vacation. I am glad to know that you and your kids enjoy our services and facilities.
We are looking forward to welcome you again in a near future.
Best Regards
Ivette Chavez
Quality Control Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

Thank you so much to the committed staff at Dreams Villamagna for making our destination wedding special for us and our 25 guests. In my multiple travels to Riviera Nayarit (a.k.a. Nuevo Vallarta), this resort stood out because of the people going out of their way to create the perfect experience. The location is great as it is not very far from the airport (I believe we were transported in less than 30 minutes). It is situated on a wonderfully long stretch of beach.
The appointments in the guest rooms are very comfortable and they make great use of the space. It is a contemporary style in the guest rooms with a more open concept. The diamond of this resort for us was our wedding coordinator, Daniel. He is extremely committed to creating a beautiful experience, and works very hard to ensure it. He collaborated with our travel agent here in Wisconsin in the most responsive and professional manner. He provided many options to us for ceremony set-ups and receptions. They were all beautiful. He has so many wonderful ideas, and I truly am grateful that he shared them. We had very few decisions left to make when we arrived because of how thorough he is. The location of the ceremony was near the beach but elevated which created the perfect photo opportunity allowing photographers to see the ocean, and bypass many beach-goers appearing in photos. This was an unexpected plus! If you are considering having a destination wedding, this resort deserves much consideration. We would do our wedding day over again because it was just perfect. Our guests, comprised of family and friends, each felt special because the created experience was so well executed. Thank you, Daniel.
What about if you aren't getting married on your trip? Still stay here! Many all-inclusive resorts boast a lot of restaurant options--that are buffet style. Not here. One buffet and 4 exquisite a la carte restaurants await you. Our favorite was Oceana because of the fresh seafood options (being from WI, getting sea creations is a real treat!). Also, the waitstaff (our favorite was Agustin) really make it a point to ensure your satisfaction, no matter if you stop in for a fresh smoothie or a five course meal.
One note about this resort is it is also a condo/time-share property, so when you go into a restaurant or order a cocktail, you will be asked for your room number to distinguish you as a resort guest. So don't panic when they do! There is very little at this resort where you incur extra charges and most are standard at other resorts. Also, there are sales people who will ask if you want to join them for a presentation--it is o.k. to say "No," and the salespeople are pretty good about remembering who they spoke to already so you don't have to repeat yourself.
The in-house staff are helpful and professional. Room-service is a treat (and completely included). We had a private breakfast in bed served the morning after our wedding which was so delectable and beautifully presented.
Two unique features of this resort to discover: the roof top sushi lounge, Gohan, and the Sugar Reef bar. I'm going to refrain from sharing details of these as you will want to experience them yourself!
Also, if you have the opportunity and are visiting this resort as a couple, take advantage of doing the private dinner for two on the beach. You won't regret it!
I would say if you want a vacation where you can truly escape, this resort will provide that opportunity no matter if you are an ultra-active vacationer or if you are more subdued or anything in between.
Thank you, Dreams Villamagna, for creating a wonderful place to come to (and long for going back to!).

  • Stayed: January 2013, traveled as a couple
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3  Thank aleial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this reviewResponded March 25, 2013

Dear Guest,
Thank you for choosing Dreams Villamagna Resort & Spa for such special celebration as was your wedding. On behalf of all the staff we would like to thank you for your compliments, We are delighted to know that you enjoyed your stay and had such a great time with your family and friends. Please rests assure that I will let Daniel know about your recognition.
I am looking forward to host you and your husband again, and please if you need any of our assistance feel free to contact us the rest of our staff will be waiting for you to come back to this paradisiacal Nuevo Vallarta.
Best Regards
Ivette Chavez
Quality Control Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Villamagna Nuevo Vallarta

Address: Paseo de lo Cocoteros, Lotes 32 y 33, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Nuevo Vallarta
#6 Family Hotel in Nuevo Vallarta
#6 Romantic Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#8 Spa Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#10 On the Beach Hotel in Nuevo Vallarta
Price Range: $230 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Villamagna Nuevo Vallarta 4*
Number of rooms: 229
Official Description (provided by the hotel):
Dreams Villamagna brings Unlimited-Luxury® to families, couples and friends in a picturesque setting with the Sierra Madre Mountains in the distance. ... more   less 
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Also Known As:
Dreams Villamagna Nuevo Vallarta Hotel Nuevo Vallarta
Dreams Villamagna Nueva Vallarta Nuevo
Dreams Villamagna Nueva Vallarta Hotel

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