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“Time for ourselves at a wonderful family resort” 5 of 5 bubbles
Review of Dreams Villamagna Nuevo Vallarta

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Dreams Villamagna Nuevo Vallarta
Ranked #8 of 27 Hotels in Nuevo Vallarta
GreenLeadersSilver level
Calgary, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Time for ourselves at a wonderful family resort”
5 of 5 bubbles Reviewed February 28, 2013

All of the reviews on Tripadvisor really helped me organize the trip. top tips: ocean view, don't use time share coupons aka 'resort coupons', massage 2 hotels down cheaper and better than spa (Patty Spa -walk to right down the beach you'll see sign), avoid Time share people on first day -a bit overwhelming they are! Infinity pool too cold, etc.
The highlights for us - kids club (they never wanted to leave), all the activities, walking the endless beach, Oceana for lunch, the Tennis clinic with Ed the pro from NY, the Mexican night (loved the food), jacuzzi on balcony, turtle release 15mins down beach (talk to concierge -thank you Erik) The staff: Juliana, Francia (Kid's club), Omar, Francisco (Beach, Pool waiters), Erik concierge

The improvements (so little needed at this property) - scrambled eggs need to be cooked more (buffet), the hamburgers at Seaside Grill also need to be cooked more and use different spatula for raw and cooked meat
also -as others have mentioned it would be nice to have a one bdrm or family suite option as the rooms are very 'open concept' perfect for honeymooners but not 2 adults 2 kids
We are seasoned travellers to Mexico and are know about time share people and beach vendors, etc. but the Time share people here are too aggressive when you arrive (it's hard to tell them apart from concierge) the concierge is right at the front by the bell boy desk, but they leave you alone after day 1

Although I did read a review not to be beside elevator -we did end up beside one on the 7th floor, we were upgraded to preffered (robes, and 8th floor snacks, drinks) maybe because this was right beside elevator...we had no problems being next to elevator -clicks a bit but other floors may be louder

Bring binoculars as you may see some spouts, whales from balcony 5:30,6pm it seemed

I find this area warmer and a nice long beach to walk on compared to the Mayan riviera -(which we love too)

Room Tip: ocean view is nice
See more room tips
  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank cubantourista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 28, 2013
Dear Guest,
Thank you for sharing in this forum your experience at Dreams Villamagna Resort & Spa.
All the staff is very grateful to know that your and your family had a wonderful time during your family vacation.
As you know, your feedback it is very important for us and other guests. Please rests assure that all your comments are going to be taken into consideration.
Once again thank you very much for your comments.
Best Regards,
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,327 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (991)
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English first
Blaine Lake, Canada
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed February 27, 2013

I stayed here with another friend in December 2012. We stayed in the Junior Suite Preferred Club room with an ocean view.

The resort was very well maintained, the rooms were spacious and the food was very good. Also the bed was soooo comfortable. I had a great sleep every night :)

If you are looking for a place that is up beat this is not the place. Everything shut down by eleven and it was very dead even during the day. It's definitely not a place for people who want to party. This resort is more for couples and families.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank nicoleboisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 28, 2013
Dear Guest,
Thank you very much for choosing us to be part of your vacation & for sharing with us your observations. Your comments are very important for us, to help us improve the quality of our service our guests deserve.
Warm Regards,
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed February 27, 2013

When I say nice I mean great, when I say little i mean nice and when i say high end i mean the place is very nice and well done.
I appreciated the smaller size of this place compared to some of these mega resorts (non stop constuction) down the road, where i noramally stay. Every thing you need is right there and in walking distance, the rooms are of good quality, Ocean view is well worth the upgrade (use resort credits to barter better price).
I found that there was always enough pool space for every one,It has a nice slice of beach w/ waiters and a good swimming area. Be careful of the stingrays riding the morning surf, (it's neat to see). My wife and I preferred room service in the morning rather than the buffet, the dining area was nice and so was the service, but buffets are always hit and miss no matter where you go, LOL!
The restaurants there were great! I thought the food was fantastic and that always helps to make the trip. We went for a wedding and it was perfect in my opinion, There was a wedding each nite we were there so book ahead! The sky bar was always lots of fun!
Food, Good rooms, Great people = GREAT TIMES!!!

Room Tip: the upgrade to ocean front is well worth it, and can cost barely anythings if you know how to barter...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank itscurtisbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 28, 2013
Dear Guest
We are delighted to know you and your wife had such a wonderful time, enjoying our services and facilities. Once of our most important goals at Dreams Villamagna Resorts & Spa, is to provide our guests with the best holiday experience. Your comments would be very helpful to answers some of our future guests concerns.
It was an honor to serve you and your wife, as was to serve everyone on your party. It will be an true honor to welcome you back in the near future.
Kind Regards,
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

Went on a family vacation and had a great time! The food was excellent, the service attentive. A quiet resort in a central Nuevo Vallarta location and great beach front. Lots of activities available - tennis, trampoline, biking, boogie boards, kayaks, etc. The only downside was that the rooms are getting a bit dated.

Like some other reviewers have said, it is the staff that made this such a great stay! Shout outs to the activity staff: Ferny, Brenda, Pato, Mitch and Saul; to bartender and Tequila specialist Avi; Fernando the lobby concierge; and our photographer Fabiola!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Vancouv3rFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 28, 2013
Dear Guest,
Thank you for taking the time to share your experience with others travelers.
It is always a pleasure to know that you and your family enjoy our facilities and service and had such a fun vacation, Everyone at Dreams Villamagna Resort & Spa are happy to have served you and your family.
Rest assured that I will let Ferny, Brenda, Pato, Mitch, Saul, AVi, Fernando and Fabiola know about your recognitions. Looking forward to welcome you back!!
Best Regards
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed February 26, 2013

This was our second trip to VM (Dec 27-Jan 1) and our stay was just as wonderful as it was in 2008. Dreams VM delivers a seamless vacation with outstanding service, beautiful grounds, spacious rooms, and lots of food choices. We stayed in a tropical room this time, and actually prefer the mountain and bay views to the somewhat limited ocean views in the other tower. I do think the tropical tower is more of a second cousin, as there were no robe or slippers in the room (as advertised), and limited bath/shower products. Because it was the Christmas/New Year Holiday- the hotel was full and most condos were in use, so pool and beach chairs were not as easy to come by-but not impossible. The condo security guards, the nemesis of many of the resort reviews, were very nice and helpful with chairs and keeping an eye on guest safety—getting to know them is a wise decision!

The hotel put on a spectacular New Year’s Eve celebration (beachside). Over-the-top food choices with buffets and specialties (lobster, a huge sushi display), a live band, endless tables of champagne, wine and cocktails, and an authentic ice-bar. They had massive fireworks on the beach at midnight, and it was a memorable sight to see fireworks illuminating the skies all around the bay and mountains.

Best part of Dreams VM…. The hardworking, always smiling staff!! Thank you – we had a great time- AGAIN!!

If you plan to visit over the holidays here’s a few tips:
•Sun doesn’t come over the condo/hotel building until 10:30-11:30 a.m.
•The buffet for holidays encroaches/takes over the beach side “cold” pool area; limited beach chairs and zero pool chairs/use during the set-up thru the take-down (2 days)
•If you attend the New Year’s Eve celebration, confirm (in writing) if there is a charge. We were assured (repeatedly) by the concierge that the NYE party was included in the AI resort package. Upon checkout, we were presented with a $120 bill, which had to be paid immediately or no departure slip to the airport. I did a “joint” check out with a guest who booked through Travelocity. She was informed that the NYE party was included in her package. Delta Vacations/MLT was equally perplexed and they issued an immediate refund to our card when we returned.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank LakeMist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 15, 2013
Dear Guest,
Our main compromise at Dreams Villamagna Resort & Spa is to create memories that will last a lifetime for all of our guests. We really appreciate your comments; all of them are seriously taken in consideration in order to improve our services. We sincerely thank you for choosing us as your vacation destination and hope to have the pleasure to serve you again in the near future.
It is a pleasure!
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ada, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed February 26, 2013

My Husband and I were sent here on a 6 apple square deal. We had been to other Dreams and knew we loved the resort chain and would likely be sent here or to dreams PV. This resort has everything all the other dreams resorts have - really beautiful rooms, comfortable beds, great food and service.

What was lacking for me was the feng shui. Small details like the hot tub, main pool and restaurants don't overlook the ocean, crossing the entrance road to get to the coffee shop and the entertainment area in the back. (A condo owner told me the association was concerned about evening noise). I also felt the reception area was not as comfortable as other dreams resorts as there's not a very inviting area to sit and it's overflowing with sales agents. The most beautiful pool is the infinity pool but as others have mentioned, it is so cold it's hardly used. We also didn't play the towel game so didn't get chairs on the beach.

Don't get me wrong, this is a nice place and the trip advisor rating is about right. I just personally like the Dreams Riviera and Dreams PV a little better for their charm and resort feel. However, if you just want to relax in Nuevo Vallarta and walk the beach for miles, this is the place to stay. We once stayed at the Riu Vallarta a few resorts down. Hard beds, very loud at night, crazy reservation lines. That's the place to go if you want to party. As my title reflects, It depends on what your looking for.

Room Tip: If you would like an upgrade, you can get one. You just have to go through a lot of sales nonsense.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank lweesies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 15, 2013
Dear Guest,
We appreciate you for taking the time to express your experience of your stay with us and others travelers. It is very nice to know that you enjoyed your stay at Dreams Villamagna Resorts & Spa. We value your observations which have been turned over to management for their consideration. All of us are hopping to have the honor to serve you again.
Sincerely,
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

Just came back from a wonderful week long holiday at Dreams Villamagna! It was my first time in Mexico and am so impressed with the time I spent there. The resort was amazing, very beautiful and modern - and always clean. The staff was what made our stay at Dreams a memorable holiday, I cannot say how thankful I am to them, they impressed me more and more each day.

Special thanks to Luciano at World Cafe, always had a latte ready for us at breakfast. And Frank the amazing and hilarious bartender - always making us try new drinks! Rosa at Oceana warmed your day with her smile and laughs :) And I cannot forget Ivan, also a great bartender.
The entertainment team were fantastic, Ferny, Corona and Jonny- having fun all day (pool volleyball!) and showing us the nightlife in Puerto Vallarta.
We took advantage of the spa as they had daily promotions, the hot stone massages were AMAZING thanks to Laura and Lucia. It felt like you we're at a quiet retreat while at the spa. We spent an hour lounging in the pool after our massages and did not feel any pressure of leaving at any time.

We mostly spent our time around the pool area, swimming either in the first and second pool. The third pool was simply to cold for us, maybe in the burning hot summer but not in 30 degree winter weather. Only disappointment was no swim up bar, but it makes sense for sanitary reasons. We took several walks down the beach and had the amazing experience to release baby sea turtles (twice! Highly recommend taking a walk before sunset as you may have the chance to do this) We rented sea doos from the beach and had a blast!

As for the room, WOW - beautiful spacious design, we stayed in an ocean view jacuzzi suite. The shower was sometimes too hot so you have to be careful, and was also lucky to bring conditioner as they only had a shampoo conditioner (for longer hair it's a must) The room was always spotless - thank you Teresa. The one negative was that we had to call the front desk multiple times to have the mini fridge re-stocked, which did get annoying as you need water at all time in the heat. The 5 am wake up calls from the banging room service boxes did bother/ startle us on several occasions.

The food was good, nothing exceptional to me. I would of liked to see more variety, maybe daily change in menus, and more traditional Mexican cuisine. Seaside Grill, and Oceana were my favorite both for lunch and dinner. The World Cafe had a great variety of food for breakfast, and the 24/7 room service did offer some good choice. The staff at each restaurant were exceptional.

I would recommend asking for double alcohol as your mixed drinks taste more like juice than anything. We always tipped which makes a big difference to them - they deserve it! And you must remember your room number as you will get asked often.

Please send me back right now!!

I would highly recommend this resort for families, couples or a solo getaway.

Room Tip: Upgrade for an ocean view jacuzzi suite, worth every penny!
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DreamsVM, Quality Control Management at Dreams Villamagna Nuevo Vallarta, responded to this review, March 15, 2013
Dear Guest,
It is a pleasure to know that your holiday was fantastic and full of adventures. Such is the baby turtle release. Our commitment to our guests is to make of their vacation a memorable one, by exceeding their expectations in quality and service.Thank you very much for your preference. To know that you are recommending us is a true honor. I will make sure to let Teresa, Laura, Lucia, Ferny, Johnny, Corona, Ivan, Rosa, Luciano, and Frank know of your appreciation.
We hope to have the honor to host you again and again.
Once again thank you very much for your comments. We are looking forward to welcome you again.
Ivette Chávez
Quality Control Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Villamagna Nuevo Vallarta

Property: Dreams Villamagna Nuevo Vallarta
Address: Paseo de lo Cocoteros, Lotes 32 y 33, Nuevo Vallarta 63732, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Nuevo Vallarta
#6 Romantic Hotel in Nuevo Vallarta
#6 Top resorts Hotel in Nuevo Vallarta
#6 Family Hotel in Nuevo Vallarta
#7 Business Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
#8 Spa Hotel in Nuevo Vallarta
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Villamagna Nuevo Vallarta 4*
Number of rooms: 229
Official Description (provided by the hotel):
Dreams Villamagna brings Unlimited-Luxury® to families, couples and friends in a picturesque setting with the Sierra Madre Mountains in the distance. ... more   less 
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Also Known As:
Dreams Villamagna Nuevo Vallarta Hotel Nuevo Vallarta
Dreams Villamagna Nueva Vallarta Nuevo
Dreams Villamagna Nueva Vallarta Hotel

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