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“Lovely Hotel”

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Hotel Lucerna Mexicali
Ranked #4 of 21 Hotels in Mexicali
Certificate of Excellence
Los Angeles
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Lovely Hotel”
Reviewed April 21, 2009

We stayed at the Lucerna the weekend of April 17. I have to stay that we were pleasently surprised. We had not been to Mexicali as adults and were concerned for safety issues since we were 3 women traveling alone. The hotel is in a very nice area and close to countless restaurants and stores. All employees were friendly and helpful.

We stayed in a bungalow. The room was ver roomy, clean and well taken care of.

Would not think twice about staying at this hotel again.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank karatemom72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    77
    61
    21
    10
    7
See reviews for
25
25
13
89
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2008

At first I was skeptical about staying overnight in a border town, however the Lucerna was a nice oasis. Everyone was very helpful and everyone spoke English. The air temperature was 110 degrees so it was a relief that the pools were very relaxing and cool. The hotel is near grocery stores and restaurants, however a car helps in this part of town. The rooms in the hotel were nice, nothing out of the ordinary, but clean and nice. The breakfast was also very good, and plenty. Overall a very nice stay.

  • Liked — Pool and restaurant selections
  • Disliked — Nothing
  • Stayed June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikwitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
59 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 12, 2008

This was the second time we stayed at Lucerna. Though the rooms were a LOT cleaner this time, the restaurant food, again left a lot to be desired. However, everyone speaks English and they go out of their way to be helpful.

On our last night stay, they had a sewage problem, and the smell was just awful. It is definitely not a 4 or 5 star hotel as they claim they are.

  • Liked — wireless internet access
  • Disliked — sewage smell, the restaurant food, the smoke filled bar, the undusted room
  • Stayed February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sejs2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2007

Nice enough hotel. Staff are wonderful, and all speak English. Actually the best staff I've ever had in Mexico. Room was average, but the AC worked great and that's real important in Aug. The problem with Lucerna is the restaurants. Crazy overpriced, and food was not good at all, ever. Location could also be a problem unless you have a car. There is little in the way of restaurants or bars within walking distance

  • Liked — Staff
  • Disliked — Restaurants
  • Stayed August 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank asiabrasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 5, 2005

My husband, myself and our spainish speaking son in law all checkeed in to the Lucena on Monday 27 th of June for a two night stay. We didnt expect much since this is a boarder town. As a rule boarder downs are not the best areas. But boy oh boy were we surprised. The room was very clean. Bathroom could of used a little upgrading. But the pools yes two of them were a real treat. It was 112 degrees and to lay by the pool and have some great drinks was a real fun. The resturant was heaven We ordered over the two days all kinds of goodies and were never disapointed. I would return again anytime. The people were all VERY friendly and helpful. Everyone spoke english so there was no problems or misunderstanding. Didnt even get to use our son in laws language skills (grin)

  • Stayed June 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank califblonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 17, 2005

Only stayed one night but upon check in I was greated by an very friendly and helpful staff. The grounds are pleasant and tranquil and every question I had for anyone was greeted with a real deisre to help. I will definately stay there again.

Stayed March 2005
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 31, 2004

Couldn't ask for better, so nice I almost forget I was in Baja. Our stay at the Hotel Lucerna was wonderful, we stayed in one of the cabanas by the pool, our accomadations were very clean, quiet and well kept. All of the staff were English speaking, very friendly and helpful. Room service was very quick, less than 15 minutes after placing the order our food arrived on not one occasion but on several. The piano bar, ladies bar, night club and restaurants on-site are all top notch. The Sunday brunch is excellent in both food and service. The early check-in and late check-out policy was a very nice surprise. We would definitely stay at Hotel Lucerna again.

  • Stayed November 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank psmconnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lucerna Mexicali

Property: Hotel Lucerna Mexicali
Address: Boulevard Benito Juarez 2151 | Insurgentes Este, Mexicali 21280, Mexico
Phone Number:
Location: Mexico > Baja California > Baja California Norte > Mexicali
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Mexicali
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Lucerna Mexicali 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
"Providing high quality hotel services and warmth for all our guests . Keep our promises and exceed the expectations of our customers through continuous innovation, highly committed staff and first class facilities . " ... more   less 
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Also Known As:
Lucerna Mexicali Hotel Mexicali
Lucerna Hotel Mexicali

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