The rooms are clean, the bed is average, the shower lacks preassure and the restaurant is just ok, but in general staff is not well trained. A simple change to have all meals included just never happenned and it meant to bring a member of the senior staff 3 times in a 1 night stay.
The excercise room is terrible, no air conditioning, no towels, old machines.
- Official Description (provided by the hotel):
- Castelo Hotel is the perfect option for their business, holiday or Conference and Meetings in the port of Veracruz and Boca del Rio. 141 comfortable rooms and two special rooms that can be adapted to the needs of each client with excellent facilities. We have cafeteria, restaurant, gym, library, free Wi-Fi pool and palapa. Each room provides a welcoming, relaxed and stylish atmosphere. Enjoy our service and feel at home! ... more less
- Reservation Options:
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- Also Known As:
- Castelo Hotel Veracruz/Boca Del Rio, Mexico