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“Decent hotel with great staff” 4 of 5 stars
Review of Radisson Poliforum Plaza Hotel Leon

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Radisson Poliforum Plaza Hotel Leon
Ranked #2 of 51 Hotels in Leon
Certificate of Excellence
Fleet, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Decent hotel with great staff”
4 of 5 stars Reviewed October 7, 2012

Stayed for 4 nights and although the hotel itself is feeling a little tired, the staff really do try to make it special. Nice that it had a pool and the hotel where more than happy for my family to visit and use the facilities without making a charge for the privilege. We didn't have a breakfast package but did try it once, found the buffet to be ok but not really worth the charge when the VIPS just 10 mins walk away offered a better value for money meal. The room was of a decent size but found the bed to be very hard. Bathroom was a bit small and the door opened to crush anyone using the toilet.

The Good: The staff bent over backwards to offer great service. For the price was decent quality.

The Bad: Small bathroom and lifeless bar area.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank stuartb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ebourdales, General Manager at Radisson Poliforum Plaza Hotel Leon, responded to this review, October 11, 2012
Dear Sir,

Thanks very much for choosing Hotel Radisson Poliforum Plaza León.
We are indeed very proud of your comments made regarding our staff in particular and our service quality we offered during your stay.
We, as well want to share that during winter 12 and 13, we will be entering in a refurbishment plan of our restaurant and our bar. Definitely, you´ll be able to apreciate the difference it makes once our hotel look once again fresh and vibrant.
We are currently preparing our new bedroom and bathroom rehab. At your next visit, please ask to see our model so we are interestd to know our guests suggestions.
We thank you once again for choosing Radisson Poliforum Plaza and we invite you to recommend us to your friends and families members who choose our city for ther jouney.
best regards,
Eric Bourdales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

Traveler rating
    178
    152
    34
    3
    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 31, 2011

Has a excelent location,is very clean, the pool is nica and the rates are acceptables.. Reception staff not as kind as I would like but in general is a really good option to stay in Leon Gto.

Room Tip: Clean and quiet
See more room tips
  • Stayed June 2011, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank gabriela p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsville, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2010

The hotel was clean and the staff was very helpful everytime we needed a taxi or more towels. We only paid $80 a night for a room with two double beds. I would definately go back. The only bad thing I could say is that It's not in walking distance to any restaurants. A short taxi ride for less than 50 pesos will take you to the near by restaurants.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jackie_Andres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed September 18, 2008

The previous review hit the nail on the head. A well located, clean and with a super friendly staffed hotel. Fully recommend.

  • Liked — Cleanliness
  • Stayed September 2008, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank MexicoMadness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlothian, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 17, 2008

When our company decided to host a business conference for about 20 people in Leon, we looked for a hotel that would be nice but affordable. The Radison Poliforum fit the bill! Admittedly, I was a bit nervous before we arrived considering that we only paid about $65 USD per night. However, I was pleasantly surprised when I arrived. The hotel was modern and immaculately clean. The staff was absolutely top notch, seeing to our every need and going out of their way to make us comfortable. The onsite restaurant was so-so (standard hotel food) but the wait staff was pleasant. I would HIGHLY recommend this hotel to anyone visiting Leon. It's a short walk or cab ride to most of the downtown sites (and the hotel was more than happy to haul us around in their shuttle, if available).

The conference facilities were small, but perfect for our needs. Once again, the staff was extremely accomodating and ensured that our snacks/coffee were fresh and replensished.

  • Liked — Staff friendliness, cleanliness of facilities
  • Stayed February 2008, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
1 Thank shkspier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mexico df
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 17, 2007

It`s a great hotel. Just a few steps from the main comercial and business areas in Leon, the rooms extremely confortables and the attention of the staff, wonderful.

  • Liked — the hotel is confortable, perfect location, and the staff is really kind.
  • Disliked — maybe the swimming pool near the restaurant...
  • Stayed June 2007, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 4 of 5 stars
      Business service (e.g., internet access)
Helpful?
3 Thank alfido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed June 29, 2004

I did had a bad experiense, because I had made a reservation to travel to Leon Gto central Mexico and Iwas give the confirmation number, but upon arrive to my destination Iwas told by the Hotel reception department @ howard jhonson that was never received a reservation in my name nor this travel agency did failure to make such reservation however the Hotel advised me that they had rooms aveliable but the night rate was going to be a little higer, Idid not had no choice but stay there. I personally will not use this travel agency again I will contac an other travel agency that can be more reliable y dependable

Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Poliforum Plaza Hotel Leon

Property: Radisson Poliforum Plaza Hotel Leon
Address: Boulevard Adolfo Lopez Mateos | #2611 Oriente , Col Barrio de Guadalupe, Leon 37280, Mexico (Formerly Howard Johnson Plaza)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Guanajuato > Leon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Leon
#1 Spa Hotel in Leon
#3 Family Hotel in Leon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Radisson Poliforum Plaza Hotel Leon 3.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
Radisson Leon
Leon Radisson
Radisson Poliforum Plaza Hotel Leon Mexico - Guanajuato

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