i rented a slip in am arina attached to this hotel. i was promised 5 star service. i was promised 5 star wifi. i was promised a lot.
what i found to be the case-----
security is good. friendly and helpful with tenants of marina. that is good.
s i sail an older mid sized sailboat on a long term basis, i found much bias against me, due to the fact my boat looked like what it did--went on a long trip in an ocean.
that is not a problem i was followed by the staff members into the auto teller booth where i was withdrawing money--that is not acceptable.
i was accused of pumping oil into the marina waters, most inaccurate. i had bottled up all lubricating and fuel oils from my engine and taken them to the pemex for recyclement.
i was advised there is no mail service to the marina. ok
i was advised there is no laundry in the complex.
i was advised there is no water delivery to the marina.
now i am being advised that there is no one who is able to reset the wifi for the marina tenants.
and you wish how many stars inyour what kind of review??? these amenities are all thru the hotel.
seems someone FAILED
these are only amenities any marina is offering in mexico..
maybe these folks do not wish to have clients.......
unless this place decides to correct this, i would not recommend this hotel nor the marina to anyone .
by the way--current occupancy is running in hotel and marina less than 30 percent.
- Also Known As:
- Isla Navidad Hotel Colima
- Isla Navidad Mexico