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“Good place to stay!”

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Penasco Del Sol Hotel
Ranked #3 of 21 Hotels in Puerto Penasco
Tucson, Arizona
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good place to stay!”
Reviewed December 25, 2013

Drove down from Tucson. Arrived in Rocky Point and was a little disappointed in the town as many of the tourist sites were closed. Buildings were left unfinished and the town is looking as though it is slowly going down hill. We saw no new building taking place. Probably because of reported drug activity? Two days before coming down there was a large gun fight between the cartel and the Mexican police and army. Five cartel killed. Gun fight was not close to Del Sol hotel. We got a suite in the ground floor and were very pleased. Having traveled to Mexico for the last twenty years you learn not to compare the Mexican hotels with the US hotels. The price was very affordable, $90 a night. Our room was clean. It had a great view. The staff was very helpful and courteous. Front sitting area: Couch, coffee table, small round table with one chair, floor lamp. The tv set on a dresser. Kitchen: A kitchen bar with three padded stools, a small coffee pot, microwave, small fridg. sink with only cold water. There are no eating utensils or plates. The outside hall ice cube dispenser was not working. Bathroom: Sink/mirror is located out side of the closed door room which contained the toilet and shower. Towels are ruff/small and we had no face cloths. Maid stopped by every morning to make-up the room and leave more towels if needed. we chose only to get fresh towels every morning and pass on the room clean up). Bedroom: Bedroom contained a large tv, dresser, two side tables with lamps. The bed was what most would call "hard" however I find in most Mexican hotels this to be the norm. The restaurant across the street was pleasant and the food tasted good. The only things I would change would be: Eating utensils, softer towels and more English speaking tv shows. That in my opinion are only minor things. I rate this hotel a 4 star! A bonus! We found two RV parks. (we have a 30' trailer) The cost was only $40 "a month" for full hook-up. There were many RV's belonging to Americans. A number of them were obviously left there all year and many that had patios and porches had been there many years. The office said that some people leave their RV's there when not in Mexico. The park will move the trailer to a guarded holding lot and when you return they set it back up on the beach. They have full hook-ups or you can dry camp. They also have a dumping station. We look foreword to bringing our RV down here and travel back and forth from Tucson for a month or so. Have fun!

Room Tip: Be sure and get a ground floor suit if possible. You are able to "spread out" a little mor...
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  • Stayed December 2013, traveled as a couple
    • Value
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Helpful?
5 Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisela R, Gerente at Penasco Del Sol Hotel, responded to this review, December 27, 2013
Dear Dan B,

It's a shame that gun fight happened at Puerto Peñasco, we are very lucky that happened far from Penasco del Sol. Puerto Penasco, still have a quite small fishing town and there is not a violence place as many people think. We hope at many tourist can change this bad feeling and give us the opportunity to be their host at Puerto Peñasco.

We really sorry for the little details during your stay, we are taking care of them; for next year we are going to have brand new linen, bed covers and better quality towels. Many good things are coming for our guests in Penasco del Sol Hotel.

I hope to see you soon, we will be happy to be your favorite place to stay at Puerto Peñasco.

Cordially,

Gisela Ramírez
RDM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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755 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • German first
  • Portuguese first
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  • Any
English first
Phoenix, AZ
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 22, 2013

We stayed 6 nights at Penasco Del Sol Hotel this November. The main lobby area is nice as well as the pool area. The room was decent sized, but could use updating. My main issue is the amenities they advertise on Expedia. There are no bathrobes. The bath towels are dingy and very thin. They are basically worn out. The knobs and controls to our air conditioner were removed so you could not use it. They advertise a buffet breakfast in their restaurant. We found that they only do this on weekends. Most of the time their restaurant is empty with good reason. The food and service was not very good. Go across the street and eat at Max's Restaurant. Good service and good food.

My main issue was our free breakfast. We were given a 5" by 7" slip of paper with nine entries on it. We ordered a fruit plate, omelet, toast, juice and coffee. The waiter took the order and left. We were served the fruit plate, toast, orange juice and coffee. When I finally inquired about the omelet, he then told us that we could only order one entry off the list. Fruit plate, Toast, and Jugo de Naranja are three of the four entries that we ordered. We could not have the omelet. This supposedly buffet breakfast became a continental breakfast. From then on we ordered the omelet which came with canned re-fried beans and really bad hash brown potatoes. This hotel has a long way to go before they can claim to be a three star hotel. You are better off renting a beach condo on sandy beach if you want a nice place to stay.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
3 Thank turboducky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisela R, Gerente at Penasco Del Sol Hotel, responded to this review, December 9, 2013
We really sorry if we can not meet your expectations this time. We are working harder to improve our service and facilities in order to be your favorite place to stay in Rocky Point. For next year we are going to have brand new linen, bed covers and better quality towels. Many good things are coming for our guests in Penasco del Sol Hotel.

I hope to see you soon and get the opportunity to change this experience into a typical Penasco del Sol experience with our "Espíritu de Hospitalidad" (Spirit of Hospitality) as many guests have known.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2013

I recently travel to Rocky Point and stayed at the Pendasco Del Sol Hotel during an extended weekend over Columbus Day (11-Oct-13 through 14-Oct-13). I looked forward to the trip not only as my first trip to Rocky Point, but excited for the resort as it boasted of its 15 million dollar renovation it had recently completed. I was disappointed, though, as it seemed that this massive overhaul had not made it into the rooms. By that, I mean it appeared that the overall landscaping, lobby, pool, and common areas received most of the attention whereas the rooms seemed to simply be “refreshed”. The bed was rather uncomfortable and highly overstated on its website claiming “luxurious beds & linens” and its shower (if you were able to get hot water at all) was uncomfortable in that the showerhead pierced and sprayed out of every other hole - it simply needed cleaning. Lastly, the towels were not as “fluffy” one would expect out of a hotel. However, this hotel did redeem itself in its friendly and engaging staff. Walking to the beach, one staff member greeted me and asked if my day and stay were going well. Objectively, this hotel has some opportunity for improvement, but is not a 1-or-2 star rating, either.

  • Stayed October 2013, traveled solo
    • Location
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Helpful?
1 Thank Bahia1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2013

Stayed at a master suite / ocean view.

Pros:
Great location and views

Cons:
Balcony too small to sit out.
Shower was dirty (looked like large mold spots)
No utensils/towels in the kitchen.
Wristbands supposedly mandatory (really, why not just show your room card if asked or to access hotel/pool)

Room Tip: Stay at the Sonoran Sky or Sun instead
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Ghartok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthem, Arizona
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 9, 2013

First visit to Rocky Point. Couldn't see anything driving in - but when we went to our room, the view of the beach blew us away. Booked a suite and so glad we did. Room was delightful and as mentioned the view!! Staff lovely and friendly. Loved the pool area - again the views from the pool amazing! Only negative, the food was just so-so. Loved the tacos at the pool, but restaurant was just OK. Breakfast was cheap, but quality not particularly good. Go to Max's across the street for breakfast and go into town for the best eats! Hotel is in the best position for the town and is an easy cab ride away. Will definitely be back and will stay at this hotel again.

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
4 Thank lopud31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victorville, California
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 7, 2013

On our first day we got there had an awesome ,&fun time enjoying the pools/beach& bar on a hot summer day ,until early in the morning on the next day @2am while sleeping the a/c stopped working it was seriously sooo hot & to top it off the ceiling fan wasn't working,called lobby to make story short the maintence guy supposly fixed & 3 min later it stopped working again,a/c and fan,called again & Reception send someone fixed the fan & took of the filter from a/c ,we lost our sleep,reception staff didnt offer us a discount or extra night to make up,or even said wer'e sorry for incoveinience,was very dissapointed in that matter =( Other than that It's a beautiful hotel ,a lil bit pricy for the oversight but with complimentary breakfast for four,made up for the price on hotel,Wasn't happy with mgt.how they handled our situation,I gave them an F,did took some beautiful pics,of pool area & beach views ...

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
1 Thank lourdes r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 3, 2013

my friend and I were staying here for labor day weekend. We notified the hotel that 2 men were harassing and taunting us, but they did nothing. we called the police because them men continued to stalk us and came to our room twice. we confronted the 2 men stalking, harassing, and taunting us later that night with the police officers. the 2 men said that the hotel employee gave him our room number and confidential guest information. the most astonishing thing is that the hotel did nothing about it. they refused to reimburse us for our inconvenience, harassment, or stay. they did not help us at all. we did not feel safe or protected while staying at this hotel. we are 2 young women and we felt like our life and safety were in danger and compromised. please help spread the word; I do not want other women staying at this hotel to be a victim. thankfully, my friend and I prevented anything that might've happened because we were overly cautious. please be careful and I recommend no one stay here for their own safety.

  • Stayed September 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
26 Thank jillloves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Penasco Del Sol Hotel

Property: Penasco Del Sol Hotel
Address: Paseo Las Glorias No 1, Puerto Penasco 83550, Mexico
Location: Mexico > Northern Mexico > Sonora > Puerto Penasco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Puerto Penasco
#3 On the Beach Hotel in Puerto Penasco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Penasco Del Sol Hotel 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
Escape to the Hotel Peñasco Del Sol a lush, tropical playground surrounded by gorgeous beaches and spectacular ocean vistas. Located in sun-splashed Puerto Peñasco (Rocky Point), Mexico, we're the only beachfront hotel within walking distance of downtown attractions, restaurants, and nightlife. Select from 203 guest rooms and suites each spacious, handsomely furnished, and blessed with sweeping beach views and delightful amenities. Discover for yourself why we're the preferred choice of Sonora Mexico hotels. A new definition of paradise awaits you at our luxurious Rocky Point Mexico hotel resort, which combines warm hospitality with a landmark setting: * Located in Puerto Peñasco (Rocky Point), Mexico. * Within walking distance of downtown attractions and businesses. * Surrounded by unique shopping, dining, and nightlife. * Just 60 miles southwest of the United States-Mexico border. * 3.5 hours from Tucson and Phoenix, Arizona. ... more   less 
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Also Known As:
Sol Hotel Puerto Peñasco
Sol Hotel Penasco Del
Penasco Del Sol Hotel Puerto Penasco, Sonora, Mexico
Sol Hotel Puerto Penasco
Plaza Las Glorias
Puerto Peñasco Sol Hotel

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