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“Ultimate location”

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Penasco Del Sol Hotel
Ranked #2 of 20 Hotels in Puerto Penasco
Tucson, Arizona
Level 6 Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Ultimate location”
Reviewed May 5, 2013 via mobile

When I write a positive review of a hotel it's usually a 5 star. Pensacola Del Sol is not a 5 star but they don't pretend to be either. I think this is a lovely hotel, the rooms are cute Mexico themed and clean, the staff is exceptionally friendly and the the views are great from most of the rooms. We choose to stay here because of the location. The hotel is right on the beach but still walking distance from the center of town. A short walk down the street and you have some of the best tacos on the planet and do Stop on your way for a pina colada in a hollowed out pineapple. And while the Sandy Beach resorts may be newer and more luxurious you are captive there. If you come here check out the art all over the walls in the main lobby and restaurant, it's great. My only gripe about this hotel would be about the hard mattress, pretty typical for Mexico though.

Stayed May 2013, traveled with friends
Helpful?
3 Thank Deb W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Tombstone, Arizona, United States
Level 6 Contributor
141 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 28, 2013

Ok, but overpriced for what it is..

Staff was really friendly and the pool area and beach view is good....

Breakfast is expensive and so is the room being that it looks like it is circa 1990 for last renovation besides the flat screen tv...

Biggest complaint is the price, it is just not worth more than $90 a night, so $180 is a bit high!

Room Tip: Rent a condo from someone instead...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank TLWasHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Valley, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 26, 2013

We enjoyed our stay at Del Sol. Had good service and our room was great. Wrecked (Jens place) was right across the street and we had great drinks and food there. There were tons of kids and they were camped in the hot tub since the pool was pretty cold. We really enjoyed the beach but whatever you end up doing DO NOT eat at Flavio's down on the strip. We all ordered Seafood as there was tons of fresh shrimp and scallops being sold everywhere. You would never know it from our dinners. We had stopped by earlier in the day and were shown these big fresh scallops and told that we would love their preparation. Instead what we got were these "pieces" of scallops that were literally inedible. When we complained and said we would pay for our drinks but not the food that we ate none of, they said they were calling the cops. We ended up paying the bill but felt extorted. Worse food experience EVER!!!!!!

Room Tip: First floor was great
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tammy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun City, Arizona
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 14, 2013

If you are deaf or can take out your hearing aids, this is the place for you. Kids screaming in the open stairwells and fresh air hallways all night long -- security did NOTHING even though many from our tour group were calling the concierge and security. Went on for days. You could not get near the hot tub or the pool without undisciplined screaming -- I mean blood curdling roller coaster shrieking -- children. We counted 30 children (under 12 yrs. old?) in the hot tub. Buffet lines were a push and shove fest for kids who never heard of "wait your turn." There were 54 of us in our adult tour group and most of us agreed we'd never go back to this hotel. Lots to like about Puerto Penasco, but stay somewhere else! 4 days of complete lack of sleep!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank C S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 6 Contributor
167 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 4, 2013

We came with a tour group of about 50 persons from Phoenix. The hotel is well located, a huge well done lobby with bar and ample seating. Our room was quite large with two queen beda, coffee maker, ironing board and iron, flat screen tv, wifi, and a view of the pool. The hotel has been renovated, yet it's age does show. Unfortunately we were at the hotel after Spring Break (good!) but Mexican schools were still in holiday period and numerous families with children were guests. As a result, the pool area was noisy and busy, elevators often full, and noisy at times in the lobby area. So I would suggest avoiding this period. I understand school re-opens 8 April and the hotel will be much more tranquil. The free breakfast that came with our tour and available to all guests was excellent, with many choices including an omelet of one's choice. Since we were on a tour, we did not know the rates, but I was told the normal rate was $180 including taxes, 30 per cent less if one books on line, and promotional rates such as 3 nights for the price of two. There are restaurants nearby as well as some shopping, and numerous ATV and side-by-side 4 wheelers such as razors (about $45 per hour for the latter). Six of us were playing cards in the lobby area one evening, and without our request staff brought over two floor lamps and ran an extension cord to give us more light, an unexpected and appreciated courtesy. We would stay here again.

Room Tip: Our room did not have an ocean view. I would say all rooms have either an ocean or pool view or bot...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ixchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 26, 2013

I liked the hotel, my only complaint is the staff around the pool, they are annoying you every 5 minutes for the dumbest hotel rules I've ever heard. If I visit Puerto Peñasco again I will not stay at this hotel anymore.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank santiago446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Bernardino, California, United States
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 20, 2013

Hotel is nice but "Not worth the money" Over priced! perhaps, cheaper to stay in Vegas with way better front counter service. like to stay here because of location, very close to town. Reserved the master suite online @ Penasco del Sol site, when arrived for check in for some reason they couldn't find my RSVP. Wasted 45 minutes of my time there for them to finally figure it out.The lady was rude & arrogant perhaps she thought I was lying about my reservation also added extra charges for who knows what, I wasn't clear on that. After all that I realize I did not get the master suite I requested but instead the junior suite even though I was just charged excessively for a suite that I didn't get. Been there before and stayed in the junior suite.... Very Disappointed! Not Happy! Will not stay there Again!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank J Gabriel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisela R, Gerente at Penasco Del Sol Hotel, responded to this review, March 23, 2013
Thank you very much for let as know your experience, please accept our sincerest apologies on behalf of all Penasco del Sol Hotel for not meeting your expectations due your vacations in our lovely town. We would appreciate you taking us up on our offer to return as our guest, so you may experience at typical stay at Penasco Del Sol. Please notify me at your earliest convenience so as to guarantee availability. I can be reached on gramirez@hotelrockypoint.com at any time.

Sincerely,

Gisela Ramírez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Penasco Del Sol Hotel

Property: Penasco Del Sol Hotel
Address: Paseo Las Glorias No 1, Puerto Penasco 83550, Mexico
Location: Mexico > Northern Mexico > Sonora > Puerto Penasco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Puerto Penasco
#2 On the Beach Hotel in Puerto Penasco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Penasco Del Sol Hotel 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
Escape to the Hotel Peñasco Del Sol a lush, tropical playground surrounded by gorgeous beaches and spectacular ocean vistas. Located in sun-splashed Puerto Peñasco (Rocky Point), Mexico, we're the only beachfront hotel within walking distance of downtown attractions, restaurants, and nightlife. Select from 203 guest rooms and suites each spacious, handsomely furnished, and blessed with sweeping beach views and delightful amenities. Discover for yourself why we're the preferred choice of Sonora Mexico hotels. A new definition of paradise awaits you at our luxurious Rocky Point Mexico hotel resort, which combines warm hospitality with a landmark setting: * Located in Puerto Peñasco (Rocky Point), Mexico. * Within walking distance of downtown attractions and businesses. * Surrounded by unique shopping, dining, and nightlife. * Just 60 miles southwest of the United States-Mexico border. * 3.5 hours from Tucson and Phoenix, Arizona. ... more   less 
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Also Known As:
Sol Hotel Puerto Peñasco
Sol Hotel Penasco Del
Penasco Del Sol Hotel Puerto Penasco, Sonora, Mexico
Sol Hotel Puerto Penasco
Plaza Las Glorias
Puerto Peñasco Sol Hotel

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