AC is good, rooms are clean.. BUT if you plan on heading to the beach, FORGET IT! HORRIBLE! Worst my family and I have ever seen! Pool closes at 9:30pm everyday. Even at a city hotel they close at 10 or 11 weekends. Service is the worst! The "manager" was the rudest ever! Does not even welcome you or thank you. Maintenance man was rude and mean! Yelled at some kids who were just having fun. He is lucky they were not OUR kids! TV gets NO cable or even regular channels. Stairs smell. Elevator is worst condition ever! No one seems to care. Unless you are there to be drunk the whole time, it is not the place to be! I prefer paying more but being treated well and appreciated. Considering I have a choice of where we stay. Beach should be cleaned up with all the horrible rocks!!! A little attention to customers and making them feel welcomed always helps. Cleaning crew were very nice and helpful! Those ladies are the only possotive thing I have to talk about. They work hard and assist everyone how ever they can.
- Also Known As:
- El Mirador Village Hotel Puerto Penasco, Sonora, Mexico