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Traveler rating
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Reviewed September 11, 2019

The hotel is one of the best in Durango Mexico if not the best one. It is located in a area where you have everything, restaurants, shopping mall (short distance) overall the customer service at the hotel to my opinion the best I have received so far in any hotel as I travel a lot.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank S7288OKjosec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlseD455, Manager at Hampton Inn by Hilton Durango, responded to this reviewResponded September 18, 2019

Thank you for taking the time to share your experience about your stay in our hotel. Your positive comments encourage us to keep gving the best of us. We hope your travels bring you back once again to our city and hotel soon.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2019

Clean, comfortable and convenient hotel. Very good breakfast buffet. Good, central location in Durango. Comfortable beds with crisp, clean sheets. Friendly bi-lingual staff that helped me, even with my odd requests.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank Seaside447048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlseD455, Manager at Hampton Inn by Hilton Durango, responded to this reviewResponded September 3, 2019

Thank you for your feed-back and positive comments for the Hotel, they help us to give the best of us. We look forward to see you again soon in our facilities.

We hope your travels bring you back once more to Durango and we would be more than happy to count on your presence for your next stay.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2019 via mobile

I’ve used Hampton inn in the past so was not surprised to find this one up to the usual high standard.

Situated on the edge of town airport side so easy to get to. Clean tidy nice rooms.

They have a bar that serves good food but outside the door is a complex offering a wider choice.

Breakfast really good with fair amount of choice.

Free fast WiFi that does not slow at peak times. The only gripe being it only lasts 24 hours so annoyingly stops working at what seems a critical point every day and you have to re log in.

Very friendly staff great and will fall over backwards to help you great job guys thank you.

Date of stay: July 2019
Trip type: Traveled on business
2  Thank andrew110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlseD455, Manager at Hampton Inn by Hilton Durango, responded to this reviewResponded September 3, 2019

Dear Mr Andrew,

Thank you for taking the time to write a review about your recent stay at our hotel. We are pleased to know that your visit was pleasant and enjoy our facilities, for us the satisfaction of our guests is something we take very seriously.

Your positive feed-back help us to keep giving the best for our guests.

We hope your travels bring you back once more to Durango and we would be more than happy to count on your presence for your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2019

My family was driving from Colorado to Punta Mita, and needed a stop on the road... and were kind of nervous given the reports of how dangerous it is to drive through Mexico. This hotel is an oasis. It is modern, sparkling clean, and staffed by extremely pleasant and competent people. We felt so safe, that we left the surfboard strapped to the top of the car overnight. The whole family remarked that the beds were some of the most comfortable we've ever slept in (and we travel a lot... over 75 hotel nights a year). There is an ATM and a Starbucks right outside in the plaza, as well as several restaurants. We will 100% stop here on the way home. It greatly exceeded my expectations.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlseD455, General Manager at Hampton Inn by Hilton Durango, responded to this reviewResponded July 8, 2019

Thank you for taking the time to write a review about your stay at our hotel. We are pleased to know that your visit was pleasant and enjoy our facilities, for us the satisfaction of our guests is something we take very seriously.
We hope you travels bring you back, and we would be more happy to count on your presence four next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

Great place to stay in Durango! I didn't know what to expect however I was very impressed with this hotel. Very friendly staff and nice rooms at a great location in the city. Close enough to the airport!

Date of stay: June 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Stay43792761575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IlseD455, General Manager at Hampton Inn by Hilton Durango, responded to this reviewResponded July 8, 2019

Thank you for taking the time to write a review about your stay at our hotel. We are pleased to know that your visit was pleasant and enjoy our facilities, for us the satisfaction of our guests is something we take very seriously. We hope your travels brings you back and we would be more than happy to count on your presence for your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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