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All reviews excellent service downtown airport amenities city rooms
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1 - 6 of 48 reviews
Reviewed December 1, 2019

Exceptional service. Staff goes out of their way to accommodate guests. Clean, new facilities. Comfortable beds and good amenities. Great breakfast buffet. Comfortable lobby. Nice pool. Can’t go wrong here.

Date of stay: November 2019
  • Trip type: Traveled with family
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Review collected in partnership with Hyatt Hotels
Thank MamiNow14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leohuerta2019, Gerente at Hyatt Place Aguascalientes, responded to this reviewResponded December 3, 2019

Thank's for your comments. Thank's for visit us.

Have a great day.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2019

Hotel is new but it's the worst Hyatt I have ever stayed at.Hotel does not have staff to help with luggage and shuttle service is very infrequent I tried using the shuttle 24 hrs prior and it was not available so odd for a hotel close to an airport

Date of stay: September 2019
  • Trip type: Traveled with family
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Review collected in partnership with Hyatt Hotels
Thank 325rhettc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leohuerta2019, Gerente at Hyatt Place Aguascalientes, responded to this reviewResponded October 3, 2019

Dear Guest:

Thank you for your visit and also for your comments. We are very sorry for the inconvenience about the matress and the shuttle. We Will take action immediately.

Hope see you son with us.

Thak's and Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2019

I liked the place. But the room I got was smaller than other Hyatt hotels we have stayed at. Even as a rewards member, they wanted to charge 12 dls for the breakfast. We decided not to pay. The hotel is quite far from downtown.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank Travel38990530422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2019

exceded my expectations,great people and super clean.most of the rooms have a great vie to the aguascalientes city,, the staff was great and the hotel was fancy,everybody was real corteous.they also offer shuttle service to the airport.............................................................................................................

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
Thank Tourist113788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leohuerta2019, Gerente at Hyatt Place Aguascalientes, responded to this reviewResponded September 5, 2019

Thank's for your comments and your visit..

Hope you back again soon.

Regards,

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Reviewed July 7, 2019

Beautiful place, well organized and clean. Everyone in the staff was very helpful, service-oriented, and pleasant. Food was great. Amenities are excellent. A bit far from downtown but closer to the airport.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Tomas U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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