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“good time”

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The Priory Restaurant
Restaurant details
luton
Level 3 Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“good time”
Reviewed October 24, 2011

great hotel mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Visited August 2011
Helpful?
Thank gary h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Visitor rating
    6
    2
    5
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cockermouth
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Sunday Lunch”
Reviewed January 31, 2010

Oh dear! It was my wifes birthday and we decided to go with friends for Sunday Lunch at the Sella Park Hotel. I am old enough to remember when this hotel was one of the most respected hotels in the area. However on this particular Sunday we were in for a shock.
The Sunday Lunch menu consisted of 3 choices for starter - soup, Chicken Liver Parfait (which was just a lump of pate) or smoked salmon and prawns on a bed of lettuce with marie rose sauce. Main course was Gnocci, Salmon or Turkey (with all the trimminings). Pudding consisted of Christmas Pudding, Pavlova or cheese and biscuits. Not only was this the most lazy menu I have encountered but we all thought we'd been given an old Christmas menu by mistake. Come on chef at least try to put some imagination into the menu. Did you think that because it was January it was OK to drop standards?
Other diners were complaining in the dining room that there was a lack of red meat as a choice.
The receptionist/barmaid/waitress could have been more friendly or apologetic (she even brought us christmas crackers).
Sella Park is a beautiful old building and what we saw of the hotel looked really nice but someone needs to have a word with whoever is in charge of Sunday Lunches. At £16.95 it was a joke.

Helpful?
Thank dannimac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehaven, United Kingdom
Level 6 Contributor
114 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
“Dreadful service”
Reviewed May 15, 2009

I didn't actually stay here as I live fairly close by. Five friends and I went for dinner at the beginning of May.
Firstly, we had many problems trying to make a booking. Eventually my friend rang The Pennington (the sister hotel) to get the correct number as there seems to be several numbers available for the place which no-one answers. When she rang on the day to confirm the exact time the table was booked for it took her 4 attempts, at different times during the day, before the phone was answered.
Once we actually arrived there things seemed better. The menu has an impressive selection (much being local). Once in the dining room however, things started to go downhill.
There were only 2 waitresses who were running back and forward as they were also covering the bar. Our starters arrived and on the table we had butter and side plates but no bread. We didn’t see a waitress until one came to clear the starter plates after we had all finished. She commented that we hadn’t got bread so brought some then.
The men ordered pints of beer at the table and had to ask for these 3 times before they finally arrived.
Once other diners had finished their meals the younger waitress started to set the tables for breakfast making us feel that we had outstayed our welcome.
One of our party ordered cheese and biscuits. The butter had been removed from the table. We didn’t see a waitress for more than 5 minutes so everyone else had finished their dessert before he got the butter and started his cheese.
One of us ordered a coffee and it was nearly cold by the time the milk/cream was brought to the table. Again it had to be asked for.
The bill was put on the table at about 10.20pm (without us asking for it) making us know we had outstayed our welcome.
We had another drink in the lounge until our taxi arrived at 11.15pm. By now the waitresses had gone home and we were left with the night porter!
We all agreed that the place could be really good if all these small problems were addressed. The bill for the 6 of was fairly expensive by local standards and whilst we do not mind paying this price for a good meal we certainly don’t expect to feel like we are an inconvenience. Overall, we enjoyed the evening but just didn’t feel welcome or that our custom was valued.
I have since emailed the owners who have apologised and said that the waiting staff were new and will be given more training. We have also been offered 10% off our next meal there. We will probably go back but will leave it a while.

    • Value
    • Service
Helpful?
2 Thank CumbrianGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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