We booked the Privilege Honeymoon Package at the Catalonia Yucatan for March 10 - 17.
If you have read my live posts on the Puerto Adventuras Forum, you know we had a great trip.
We are in our 40's and not novice travelers, but not really experienced yet either.
We were looking for something special this year when we found the Catalonia Yucatan Beach. We booked the Privilege Honeymoon Room. Upon arrival, and to our great delight, we were directed to a suite on the Riviera Maya side.
The room was amazing. Separate living area, king sized bed, beautiful bathroom with rain shower head, and a balcony with tub overlooking the condos. The room was quiet, clean and kept well stocked. I never did get our maids name but she did a fantastic job. I looked forward to the daily towel art. The room was about a minute walk from the snack bar and another 30 seconds to the beach. It was perfect. Absolutely no complaints about the room or the services for the room.
We have previously been to a 5 and a 4.5 star in Akumal. I can honestly say we enjoyed the food here better. The snack bar was the best we have been to along with the service. We were very impressed at how fresh the trays of food were and with selection. The same is true for both buffets. We watched Gabriella in the La Brisas buffet, she keeps things moving! She does an exceptional job. The only comment I would have on the buffets is that the desert selection is limited. There is plenty just not a lot of variety.
We did the Steakhouse, Mexican, and the Japanese. All excellent. Deserts were fabulous! While you do you prebook these, not rushing on Sunday morning makes it much easier. We just laid out in the sun until the line went down and got exactly what we wanted. We have been to resorts that do it both ways - reservation versus no reservation. Can't say we prefer one over the other.
The ground are pretty and very clean. It is easy to navigate anywhere you want to go.
There are several bars, our favorite being Pure Chill Out. They will make anything you like. Service is quick, friendly and consistent.
The level of service everywhere seemed the exact same whether you tipped or didn't. Of course good service deserves to be recognized no matter where you are in the world, and I am sure the tips are appreciated.
The pools were warmer than any others we have been in while visiting the Riviera Maya. They are clean and this was the first time we have ever seen pools used so much. It was nice to see.
The second reason we chose this resort was the beach, specifically because my husband loves to snorkel and I love the sun. And while the other two resorts we have been to also had snorkeling from the beach we wanted something where I could also get into the water to see the fish without snorkeling. The beach is not miles long and there is coral when you enter in certain places. However, we found lots of sandy pathways and once you were in it was lovely. Sandy bottom, warm and so many different fish. We walked the beach everyday and loved the lagoon area. Never once did we use our water shoes. The beach exceed what we had expected. Wish we had have been able to go to the beach party.
After two days we still hadn't received any information with respect to the Honeymoon Package. So I sent a message asking if we needed to do anything. Within hours a note was slipped under our door to see Cynthia at Guest Services. We did and she fixed us up quickly. Everything that was listed on our documentation was provided with only one hiccup.
Our package included Late Check Out. We asked three times throughout the week about it and were told to come back on check out day. We did and were told no, so we checked out at noon. We then went over and spoke to Cynthia about it, as there were no conditions around it and they had a sign on the lobby counter that also advertised this. She advised she would mention it to management. Nothing else could be done. We were disappointed as we had horrible flights and this was the third factor in our choosing this package at this resort. We then went over to the Yucatan Lobby to let our Nolit Tours rep know that we would be using a private transfer and just happened to mention the lack of late check out to him. Well, he was up and over to the desk and had our room back for us in no time. We were able to keep the room until 4:00. He was excellent and we so appreciated his handling this for us.
This resort met or exceeded our expectations in every way. After only having travelled to 'mega' resorts in this past, this was a welcome change and I think we have found we prefer the smaller resort. You just feel like you belong there. It is such a relaxing and friendly atmosphere without ever feeling snobbish. I would pick the 4 star Catalonia over the other two we have been to any day. It was better than the 5 stars in so many ways.
This is a very family friendly resort for kids of all ages. We would most definitely bring our son here. The size and activities allow for teens to go off on their own without worry.
We visited the marina, Cozumel and Akumal Beach as well. All wonderful.
We had a great vacation and look forward to a return visit! We also plan to try the other Catalonia resorts in the area now as well! Thanks Catalonia for making this the special trip we had been looking for! We will never forget it!
I also would like to give kudos to the staff who monitor emails and other places on the Internet. Never have I had such quick and thorough responses. It was so nice not to get 'standard' replies to everything. This service was excellent.
Do your homework, go with the right attitude and you will love this!
- Official Description (provided by the hotel):
- The 4 star Catalonia Yucatan Beach Resort & Spa is located in the heart of the Riviera Maya, on the private estate of Puerto Aventuras. Located on the beautiful Mexican Caribbean coast, this resort is directly on the beach and offers a comfortable and peaceful atmosphere, perfect for a relaxing break. This mystical area boasts many Mayan archaeological ruins that include Chichen Itza, Tulum and Tikal as well as the natural attractions of Xel-Ha, Cozumel and Xcaret. ... more less
- Also Known As:
- Catalonia Yucatan Beach Hotel Puerto Aventuras
- Catalonia Yucatan Beach Puerto Aventuras
- Catalonia Yucatan Beach Riviera Maya/Puerto Aventuras, Mexico