We just returned from a 4 night stay at the Barceló Maya Palace Deluxe. I recommend the hotel for families as it was a great all inclusive experience for my children. I have been to the Iberostar adult only and felt the restaurants were better at the Barceló but service is better at Iberostar. I highly recommend eating at all the Palace restaurants for the experience. The French restaurant is the best. The Steak/Italian/Brazillian was the least. I agree with many reviewers that the Ravioli was not good at the Brazillian--and should be replaced. I agree with many of the pros/cons listed in the reviews. I would add the following:
Beautiful photo opp at the rear of the hotel; we took our own family photo
Staff willingness to replace restaurant food selections when we did not like our choice
Plenty of seating choices at the beach; many with shade
Lobby bar open 24 hours
Replenished room snack bar
Resort Shopping is limited and not unique.
No resort activities for teens (there was snorkeling)
Long wait (not air-conditioned) to make restaurant reservations after checkin (only 1 service attendant)
No welcome drinks waiting upon arrival (used private hotel transportation)
The resort tram makes many stops and can take a long while to get to destination; Wished for a ride in the golf cart.
No daily activities handout that shows all activities for all hotels. Would be nice to provide menus from all the restaurants on the resort and not just the ones on the palace.
Margaritas are made with sour mix.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico