Just got home after 6 nights at The Palace.
Grounds are beautiful and extremely clean.
Rooms are huge and gorgeous
Very large pool not very crowded
Great adult pool also
Ala carte restaurants are very good
Beaches are clean and water is beautiful
Staff is so friendly and I mean all of them(big shout out to our pool waitress Angelica she was awesome)
Breakfast Buffett very good
The Hotel Lobby Bar is fantastic make sure you go there.
Great maid service
Plenty of chairs on the beach
Get ready to walk place is large
Check in was brutal took an hour
If you want a chair by the pool with shade get there about 6 am and put your towel on it
Lunch Buffett is ok but it gets old
They need to do a better job of communicating where and when activities are being held
Like everyone says beds are hard don't get it
You need to book your a la carte restaurants the minute you check in or you will get shut out which I don't get since it is an all inclusive
Wi fi don't bother it's horrible
And my biggest beef is why do I have to get out of the pool dry myself off and walk 15 minutes to get lunch?Why can't they have a small grill at the pool.Burgers,chicken fingers,fries something like that.
HEY PALACE ARE YOU LISTENING.Knock that gift shop out by the pool and put a grill there.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico