We just returned from a 5 night stay at the Palace Deluxe. The hotel is a good 45-60 minute drive from the airport but we wanted to be away from Cancun.We were originally booked at the Colonial but they moved us to the Palace, which was fine by us. We did have to wait an hour for the room (went and ate) but the staff was very courteous and apologetic. I would advise that you have the staff make fresh food for you at the buffett (omelettes, eggs, chicken beef) Some of the food that was prepared in advance was dried out. But I think they have something for everyone; I was surprised that they had staff making smoothies out of fruits/vegetables people had chosen. We were very impressed with the Palace. It's beautiful, clean and we were very comfortable. Yes, it is hot and humid outside and in the open air lobby area. Have good walking shoes/sandals because you will walk abit to the main area for eating, but even the walkway is covered and is beautiful with columns and lights at night.We have young adult sons so we were very happy that there was an adult pool away from the active children's area. It was quiet.and relaxing. and there were never more than 15-20 people in the pool and connecting whirlpool; no problem getting a place to relax around or in the pool. The ocean was close by and the staff keeps the beach clean; there are some rocky areas by the shore you just have to maneuver around but not a big deal. Be sure to make your dinner reservations at the guest services as soon as you arrive. There are guest services by the main lobby and there was one located by our building; I am not sure if each building has one. We also did a day trip with Jungle Maya . We had a great time ziplining across the Mayan jungle and into the cenote, rappeling down into the cenote, snorkeling through the underground caves and then eating a meal in the jungle made by the Mayan people.
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico