We have two kids, 3 and 5 and we spent last week at this hotel. We were just overwhelmed by the immensity of the Barcelo complex. The Palace being the most expensive one to lodge, truly put the emphasis on the landscape, cleanliness and service. The hotel is just awesome, service is to it's upper most standard, the beach is great and lots of activities for kids, but... FOOD. I was not really impressed. Breakfast buffet was good, lunch buffet were simple and recurrent. Restaurants a la carte were very disappointing except for the Caribe (fish and sea food) which was very good. Still throughout, service was flawless. I had a burger at TGI Friday at the Cancun Int'l Airport on our way home and it was great. So, I wandered, why couldn't we have this simple yet tasty food at a hotel that cost 5.5k per week.
One other comments is the wifi Internet which is not free. 12$ per day... This is a rip off. But thinking about it, it kept me away from my email for the entire week... But it could have been free.
Otherwise, I strongly recommend this hotel
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- Also Known As:
- Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Palace Riviera Maya/Puerto Aventuras, Mexico