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“excelent service” 5 of 5 stars
Review of LM Hotel Boutique

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LM Hotel Boutique
Ranked #1 of 17 Hotels in Puerto Aventuras
Certificate of Excellence
Orlando, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“excelent service”
5 of 5 stars Reviewed June 17, 2012

it was a very nice trip, beautifull place...we had good food..alfonso was very helpful and gave perfect service, he made the trip even better, a very outgoing guy...the local people are very friendly and there is alot of stuff to do around the areas.. lovely mexico

  • Stayed May 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Geir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    141
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed June 12, 2012 via mobile

We took advantage of an introductory promotion due to the gran opening of this property and we had an amazing time here. La Mision is in a very quiet area perfect for a person like me who loves to get away from the stress of long hour jobs. We were really happy we took a few days off to rest and enjoy the Mexican Caribbean .

Stayed June 2012, traveled as a couple
Helpful?
Thank Alberto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 11, 2012

I was looking for a relaxed vacation, and I found this beautiful and totally renewed boutique hotel. My first impression was unfourgettable, the staff at the reception are always with a smile, and the view from the balcony is just unbelievable, it has all the ammenities that you could need from HDTV to a catamaran, bicyles and a caddy car to transport anywhere in the marina region. Few steps away there are plenty of bars and restaurants. In general it's a great value, you will have a experience that you will remember and be willing to repeat...

  • Stayed June 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank germancabello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Playa del Carmen, Mexico
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 9, 2012

This place is perfect for couples, families or people looking for a very quiet stay far from the crowds. The hotel is next to a little bay with an awsome view. It is easy to move around Puerto Aventuras with the bikes they have at the hotel. They told me they have a new owner and that is why the hotel now looks lovely.

We live in this area and I can tell you we have been in many hotels, I personally love the little, boutique hotels since the service is more personal and you can have lots of privacy. I recommend this hotel 100%.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank amps12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mision H, Director de Relaciones Públicas at LM Hotel Boutique, responded to this review, June 11, 2012
Dear customer,

It is very rewarding to see such lovely couples such as yours having a wonderful time at our hotel. As part of this new management I can only say that we feel very pleased to hear such positive comments on our service and quality. We are fully committed to provide each and every customer with colorful memories and lifetime adventures.
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usa
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 19, 2010

First of all get ready for bug central. mosquitoes all over the place including the rooms. Black scorpions all over walls in corners in room and hall way. Giant cockroaches all over my clothes, luggage.... come home with millions of roaches too. I went to the bathroom in middle of night at the la mision... turned lights on to find them all over our floor and tooth brush and toilet. disgusting.

Second of all this is not what we expected at all. Its like a motel 6 exactly.
6 hotel rooms outside not connected...... no living room or dining rooms or anything... its the lobby area of motel 6 that has some chairs with a table no Air conditioning and TV is facing kitchen so you can not sit to watch anything other than a chair no sofa or anything....it's under TV has some cushioned cement to sit of facing kitchen ....but why hang out in there anyways since it is a shared kitchen with a family that lives there. very nice people but you have a family that lives there to watch the motel. You will never get a key to your room or the house (motel lobby) it is very safe there though.

you are no way near the omni hotel. it is a 20 minute walk in 99 degree humid weather. you need to rent a car or a golf cart though whta i recommend for sure. there is property 1 block away from this motel that is for sale and because it is vacant for now....you can trespass on that property to take a short cut to the beach for a 10-15 minute walk on the beach to the omni but if that property sales by the time you go you would have to use the street and walk 20 minutes to get there.

the pool at this house is more like a jacuzzi and not a pool.... the other "beach pool" is more like a swamp lake for people to park there boats and this place just wanted to make it more appealing to call it beach pool.

the rooms don do come with anything get ready for camping here.... no shampp, lotion or soap.

the rooms have two bed that are with a mattress that is covered in heavy plastic like the kind for a infant matterest so uncomfortable and sheets dont every get changed. i guess people before us had killed many many mosquitoes on the curtain since there were blood insect kill on the curtains everywhere. NO TV in room or Phone anywhere to be seem or found. Totally away form everything. No need of a kitchen since there is not shops near you at all to buy anything...and we had some cookies let for 2 minutes on table the billion red ants attacked that while i went to change my cloths. you can only eat at the omni or near the omni had some restaurant that are tourist traps. bad food over priced. bottle of water os $5 usd thats what i mean.
over all don't go here it is the worst trip of my like you are 30 minutes from play de carmen....much better place and cancun is even better i think.... lots of happening things there.

  • Stayed June 2010, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank bigtraveler2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mision H, Director de Relaciones Públicas at LM Hotel Boutique, responded to this review, June 11, 2012
Dear BigTraveler2009,

It is a pleasure for us to inform you and all of our friends that visit Tripadvisor that La Mision Hotel has changed ownership this year. In addition to new ownership and better administration, we would like to inform all our friends that a serious investment has been done to transform the old B&B to a full service Boutique Hotel.

At the new La Mision we have fixed all inconveniences you mentioned. We have subcontracted the best pest control company to get rid of the bugs, we have fully redecorated our suites and have placed 42 inch LED TVS for your convenience, and in the back yard a fully restored clear blue water pool next to a salty water pool. Regarding your transportation issues, we provide all our guests with two types of complementary green transportation - golf carts and bikes. Finally, if you were looking for a lifetime adventure, our 30ft catamaran ready to sail will make your stay memorable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
detroit, mi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 20, 2010

Family trip, Parents, 5 siblings and their spouses, no children.
La Mision is a beautiful villa, nestled on a saltwater canal one block from the Ocean. There is ocean access through an undeveloped lot however, it is for sale and the access may be lost in time.
Puerto Aventuras is a closed and gated community centered on a large dolphin bay where they can be watched and interacted with. There are a couple marinas for site seeing, scuba, snorkling or fishing. Several restuants and shops surround the hub with neighborhoods of beautiful homes, some of which are leased, like La Mision.
La Mision is a beautiful b&b where breakfast and dinner can be included at your option. Caretakers Emilio and Jenny are attentive and available when needed but their presence is transparent otherwise.
The home has 6 bedrooms, all with balcony, lounge and swing. There is both a saltwater tidel pool occasionally seen with colorful fish and a fresh water pool. We swam daily in the canal. There is room in the back for several lounges and afternoon sunning.
Rooms are nicely appointed with plenty of closet space, private bath/shower and dual queen size beds that we found quite hard but comfortable.
Breakfast was included as a special for us and well prepared with fruits, eggs, breads, cereal, yogurt, fresh juice and coffee.
Free, wireless, internet access is provided.
The neighborhood is quiet and safe. The community smalll enough to walk most everywhere from shops to eateries. You could drive also and although parking seemed limited we never wanted for a parking space.
A stay at La Mision includes access privaledges at the Omni which has a work out room, nice beach, cabanas, pools, whirlpool bar, spa, etc.
The location is ideal for daily excursions to Coba, Tulum, Cozumel, Playa de Carmen, X-caret or Xel-ha. All are worthwhile and interesting.
Shopping in the community is a bit high, you are a captured audiance, however Playa is the place to go. A large shopping center, Chedraui, is great for supplies and go to 5th avenue, about a mile long, for shop after shop of bartering on goods. Plenty of fine restruants for every taste and pocketbook, both in Puerto Aventuras and in the surrounding area.
The villa is typical Spanish design with a large, central courtyard with waterfall where we took breakfast. While the villa was not carniverous in size we never felt crowded, always able to retreat to some area for "alone" time.
Highly recommended for a group vacation.

  • Stayed March 2010, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank cobra54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Mision H, Director de Relaciones Públicas at LM Hotel Boutique, responded to this review, June 11, 2012
Dear Cobra54,

It is very rewarding to hear that your previous experience at La Mision was a blast and we have great news for you. New ownership has taken over La Mision and with lots of work, remodeling and the addition of a wide variety of services La Mision has transformed from a B&B into an astonishing boutique hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LM Hotel Boutique

Property: LM Hotel Boutique
Address: Punta Matzoma #23, Puerto Aventuras 77750, Mexico (Formerly La Mision)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Best Value Hotel in Puerto Aventuras
#1 Spa Hotel in Puerto Aventuras
#11 Romantic Hotel in Puerto Aventuras
Price Range (Based on Average Rates): $
Hotel Class:3 star — LM Hotel Boutique 3*
Number of rooms: 6
Official Description (provided by the hotel):
LM Hotel is located within the heart of the Mayan Riviera in Puerto Aventuras, a luxury tourist residence with everything you need for an unforgettable holiday: beautiful beaches, golf course, marina and exquisite restaurants. Our hotel has six beautifully appointed accommodations; each with its own private terrace with handwoven hammocks, beautiful views of the Marina, event space and pool bar. ... more   less 
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Also Known As:
LM Hotel Boutique Riviera Maya/Puerto Aventuras, Mexico

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