We just returned from a week at the Barcelo Tropical and had a fabulous time, with 50 students from our son's senior class and their families all enjoying the resort's amenities. Our rooms were clean and well appointed. Beds were somewhat hard - our younger son had the most comfortable bed on the couch. Fridge was restocked daily. Bring an extension cord or power strip - the lack of outlets had us scrambling when we had to recharge our electronics at the end of the day. :)
The food at the buffets was varied and good quality. The servers were fabulous and spoke good English. The restaurants also had good food and service - just make sure to make your reservations ASAP after arriving. Santa Fe steak house was our favorite.
The pool and beach areas were some of the best we have seen at a resort of this type. Need to save pool chairs by 8:30 or so, but beach chairs were plentiful throughout the day, even with a large group such as ours. Very clean, and the swimming and snorkeling were great. Bring an inflatable if you want also.
Bars/bartenders were good - they just need more bartenders at the swim-up bars. If you bring a large insulated mug they will fill it for you so you don't need to go back as often. Entertainment - meh, but wasn't expecting much. Some fun little shops to browse through too.
Do be aware that there does not appear to be much leeway in customer service - do NOT be late for dinner reservations, you won't be able to get in. Need more than 2 room keys? $5 a pop. Don't loose your towel or towel card, or it's $20. And the wifi - $50 a week. A lot of nickel-and-diming considering how much we paid. However, overall we and our large group had a fantastic time, and we may be back in a couple of years for another senior trip...
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- Also Known As:
- Barcelo Maya Tropical Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico