We stayed for a week at this 4 star all inclusive resort. There were six adults in our party. The hotel was really good about ensuring we were all on the same floor, in the same area of our building. We called ahead to arrange this. The resort is huge, but that's ok, because you will need to do lots of walking to work off the wonderful food. Our room was clean and spacious but the bed was super hard - quite typical for Mexico. We were disappointed in how irregular the fridge was refilled. We had to constantly ask, or it was not done. The hotel claims to refill your fridge with snacks, water, and beer every day, but this just didn't happen. The pool area is beautiful and very big. The hotel was full, but we never had a sense of that. We never had any problem getting 6 loungers together either at the pool or at the beach. There is plenty of room for everyone. Overall the food was excellent. However, I would advise everyone to avoid the seafood restaurant. The food was terrible, and the manager was a tyrant. I can't believe he can get away with treating staff and guests as poorly as he did. Maybe he needs a vacation,(lol). The Japanese restaurant was amazing! I highly recommend this. The food is cooked right at your table. Our kids arranged a professional photo shoot during our stay. What an excellent keepsake! Thanks to Deborah, our photographer for the excellence photos!
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- Also Known As:
- Barcelo Maya Tropical Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico