We got in on 8/28/13 after a long 3 hour transfer from the airport.
This was our 9th trip to this Barcelo', though we have always sayed at the Caribe/Beach - which has, IMHO, the best beach in Mexico. Our 'upgrade' was based solely on the price at booking - same price as we usually pay from Denver to the C/B side for a week. We have been going here since 2000 and if we had known the 'cheap seats' beach was closed we might have gone elsewhere.
Anyway - the weather kinda sucked - rained more than usual. Not the hotels fault. The pools, as always, were clean, plenty of food, but no better, or better service than the B/C side - only plus was the air conditioning in the buffet...one. Our room was on the north side of Veracruz facing the jungle with a noisy service road on the other side. There were no washclothes in the bathroom and we had to call to have them delivered - there was a bottle of wine for my birthday, but on Friday it disappeared. We couldn't get the beverage service kid to leave more than 2 beers, even after leaving him tips and notes, in Spanish. On Friday nite my wife complained about this and the wine going poof & they said it would be replaced...Nada...they did leave a 6-pack of beer - woohoo - pay $2 grand and you can sit under a keg with a hose in your mouth - that's ok, but wanting beer in the room to drink while watching it rains is going to break the bank...? He was plain rude and walked out on me when I asked why our wine had disappeared. We also had to run down the maid to get toilet paper when we ran out - they never did bring any new washclothes - just kept taking the ones we had - yet they left the used towels.
The beach on this side sucks - rocks everywhere so wear shoes! The specialty restaurants service was good, but the food wasn't - the lobster was overcooked (better than raw), the New York steak was & fatty but good, but soaked in salt - as was the Filet I had on Monday, but at least it was Medium as I requested.
Maybe it's just how good our 1st 3 trips here were, but after 14 vacations in 13 years, to 5 different resorts it just seems that all you had better be after is a nice pool and a place to sleep, very little available on their 'Satellite TV' and enough to eat...because thats all this really seems to be nowdays is a Motel 6 with a nicer pool, worse housekeeping, more surly staff (except the guys at the pool bar) and the fact that it's not being at work...I think next year we'll go camping instead - at least I always bring the beer!
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Barcelo, Hotels.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, getaroom.com and Cancelon so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Barcelo Maya Tropical Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico