We had a group of five couples that went to this resort for my wife's 40th birthday. Here is my list of positives and negatives for this resort.
- The beach is great. It offers something for everyone. The south end of the beach is smooth and all sand, while the further north you get it is rocky and great for snorkeling. The Tropical is in the middle of the resort so you get the best of both. We brought our own snorkeling gear, which made it nice because we didn't have to worry about borrowing some from the resort. There were lots of fish and other creatures around. There are more than enough lounge chairs on the beach and some fun volleyball courts.
- The pools are awesome. While they are a little cool in the mornings (due to their massive size), they are great. The swim up bars are nice (although they could use more staff). They offer different entertainment throughout the day, but it is not so noisy that it's distracting.
- The rooms are large and clean. The only issue we had with the room is my wife's hair dryer would trip the breaker, but the breaker box was in the closet so it was an easy fix. The mini fridge was always stocked with a good selection of drinks.
- The grounds were immaculate. The landscaping was beautiful and we saw a number of iguana just hanging out. They have mini golf, tennis and other activities. I did go for a run a couple of times down the beach front sidewalk, which is about 1.5 miles from the Tropical down to the south end (Beach and Caribe resorts), back up to the north end (Palace resort) and back. It's amazing how fast a run goes when you're distracted by the ocean and beautiful grounds.
- The bartenders are pretty generous with the liquor. The best advice we got before going was to take our own insulated mugs. We took 24 ounce mugs and they would fill them to the top each time. This was great because it meant less trips to the bar and your drink stayed cold. Otherwise it's served in a 12 ounce plastic glass and frozen drinks melt within minutes. We had some couples bring a 52 ounce Bubba Keg! That is some serious drinking. They also have Corona and Corona Dark be taps turned around so you can fill them yourself.
- The food was average. The breakfast was really good. We usually had omelettes (made to order), waffles, fresh fruit smoothies, etc. Lunch was at the beach restaurant and was typically a burger and fries, pizza, nachos, etc. Dinner was always average at best.
- Booking the a la carte restaurants are a pain. It takes forever and they are always booked. I'm sure it would be easier to book for a couple or family of four, but for 10 was nearly impossible. We had two a la carte meals, one of which was at the Palace because it was the only place available. We had to pay an extra $15 per person to eat there and it was the worst meal we had. The only other a la carte we had was at 9:30 because that was all that was available. It was at a Mexican place in front of the Colonial and was pretty good. All in all, it was ok, but I was expecting better.
- The amount of bartenders, and the friendliness of the bartenders, could have been better. They would have two people serving a bar of 30+ people near the pool or in the evening so it would sometimes take 10 minutes or more to get a drink. Even holding money out for a tip didn't get their attention. If you're by the pool, the best thing to do is go to the bar inside the restaurant. You can usually get right in.
- The lounge chairs by the pools are all taken before breakfast. If you want to sit poolside, I suggest you set an alarm for 6 a.m., go out and put down your towels, and go back to bed. That is the only way we were ever able to get seats by the pool, and if you mark your territory before 6:30, you can get the best seats under the covered cabanas near the bar. Unfortunately you always have those rude people marking groups of seats with towels on them that NOBODY ever sits in, but that's true anywhere you go. Just have common courtesy and only get seats you'll use.
The group we were with was all adults. I did see some families with children, but since we went in February, the kids were a minimum. If you do go with a family, I would stay closer to the smaller kids side of the pool to keep your children away from some of the drunks at the bar. There was also a few women who sunbathed without tops, so if you have small children, you might keep an eye out for that as well.
All in all, this was a fun resort. I would definitely go again because the positives far outweigh the negatives. If you're wanting to relax at a nice resort with beautiful grounds, a great beach and stiff drinks, this place is for you.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Barcelo, Booking.com, Orbitz, Travelocity, Hotwire and getaroom.com so you can book your Barcelo Maya Tropical reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Barcelo Maya Tropical Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico