Just returned from a second visit to Barcelo Maya Beach Tropical. Once again we were most impressed with every element of the resort including - the amazing variety and quality of food at the buffet, beautiful rooms (we always upgrade to Club Premium), quality of the grounds, pools, clean beach, wonderful staff and overall positive experience in Mexico at Barcelo.
For the most part Barcelo is a well oiled machine and we were amazed at the amount of worldwide fruit and food products available everyday, capuccino machines with great coffee and unlimited self serve beer available at the pool bars. Anyone who says they hate the food should not be at an all inclusive at all as this is one of the best out there for the price and we have tried them all throughout the Caribbean. Even the much higher end properties do not offer food much better then this.
With a few minor improvements this hotel could be even greater.
For example - the wine served at the main restaurants cannot even be classifed as wine. It is truly horrendous!!!! They should not be able to serve this as it is an insult to anyone who asks for a glass of wine. Even the servers tell you it is really bad. I am sure this is a ploy to have you buy a bottle of wine but in any case they should not serve vinegar to punish people.
Also, the hotel is not capable of handling large group reservations or personal requests. We wanted two side by side rooms and they were not capable of honoring that request. Only after much haggling and waiting until the next day were we able to achieve what we wanted. We heard this story from others over and over again.
Room amenities are provided on the first day and then never replenished the rest of the week. A big mystery with that one.
Also, if you want a more quiet building away from the nightly show in the open theatre, stay in the Veracruz building. Most others are noisy until almost 11 p.m. everynight.
A travel tip for those wanting to book tours, make sure you book through the Barceo hotel excursion desk and not your tour rep as the prices are considerably lower. You pay when you check out, not in advance and save quite a bit of money as they avoid the middleman. Makes much more sense.
My family and I (all adults) did lots of shopping, took great excursions to the Coba ruins and Isla de Mugeres. Both were well worth the money. Also try the Cenotes - very interesting.
Shopping at Duty Free in Cancun airport is awesome and the prices are amazing.
We all cannot wait to go back!
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- Also Known As:
- Barcelo Maya Tropical Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Maya Tropical Riviera Maya/Puerto Aventuras, Mexico