We were there from April 11-April 18 and had an absolutely incredible time! My oldest daughter is a senior in high school and we went there to celebrate spring break with her and many of her classmates. In fact, there were over 120 high schoolers, their families, and extended family and friends. Just in our group, there were 9 which included friends, as well as aunts and uncles. All of us have said we would definitely return to the Barceló (and bring additional family members with us). Yes, we were there during spring break, and yes there were A LOT of teenagers but from what I saw, (I spent many hours at the "party pool" watching the kids) they were having a lot of good clean fun! Yes, many of them were drinking and probably more than their parents would have liked but I never once saw a fight, someone throwing up, or anyone causing trouble. It may have happened in other areas of the resort, however, most of the kids did hang out at the pool. Which by the way, everyone pretty much left the pool area by 7:00 p.m.
I am not sure where some of the complaints of other reviews come from....my only guess is that they are individuals that would not be happy anywhere. The resort is absolutely beautiful. The grounds are absolute perfection!! I could spend hours just walking around and looking at the different plant life and animals. The pools, also immaculate!! The beach....well I am speechless about the beach! Breathtaking is all I can think of!
The staff is incredibly friendly and very very helpful. Is there a language barrier? Of course there is....hello....it's a different country! All the staff try very hard to understand what you are saying and are very willing to repeat themselves if necessary. The only thing I would suggest is that you bring along a little patience.....it is as hard for them to understand you as it is for you to understand them....they are HUMAN!!
The room was beautiful! Yes the beds and pillows are hard but not everyone can afford a tempurpedic mattress. Spend the day having fun at the beach and trust me, you will sleep!
The food was delicious! Sometimes the buffet did get a little repetitive but then you can just go to a different section of the buffet and pick something new. There was always so much to try that you could easily eat the buffet at every meal and not have to have the same thing twice!
The a la carte restaurants were good....I think the Italian may have been the best but we also tried the Mexican, the steakhouse, and the Japanese....all delicious! The beach grills also have a wonderful selection of food! The lamb chops are fantastic by the way!
When we arrived, check in went fast...less that 10 minutes (I was actually checking in for 2 rooms and it was still only 10 minutes). We did decide to upgrade to premium junior suite for both rooms....$400 extra for the week (we used a coupon in the discount packet they gave us) and it was definitely worth it! I would absolutely upgrade again! It included free wifi for the week (we had 2 devices going at once for each room) as well as premium liquor, a nicer room with incredible pool view, premium lobby bar where you could get snacks as well as make your own drinks and get premium beer if you wanted. We also would've been able to eat at the a la carte restaurants every night with premium but we were there with others that did not upgrade so we chose to eat at the buffet the other nights.
I had a massage the first night and Sylvia at the spa did a wonderful job!!!
Bottom line, if you want to stay at a beautiful resort, relax, and have fun...I highly recommend Barceló. If you want to be waited on hand and foot and have your drinks, food, and entertainment delivered at every moment to your beach chair...then choose someplace else....to be honest I don't think those individuals would even be happy with that!
Also, if you don't want to be there during any schools spring break time whether it be college or high school, then don't go in March or April. If you can get beyond the fact that 18- 20 year olds are given some freedom at the resort and accept the fact that they will be drinking, then go during spring break times....you may actually enjoy them entertaining you.
I will definitely be going back to Barceló!!
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- Also Known As:
- Barcelo Maya Colonial Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Colonial
- Barcelo Maya Colonial Beach Resort
- Barcelo Maya Caribe & Beach Resort
- Barcelo Maya Tropical & Colonial Beach
- Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico