My husband, 7 month old baby and I travelled with 4 other family members from March 1-8th, 2013. This is a second time in Mexico. I preferred the last resort we stayed at, my husband liked this resort better.
We arrived at the resort late Friday March 1st. Since there were no others checking in, our check in process with seamless. They asked to see all of our passports. Not sure why they do that, I would rather give my credit card number... We got a room at Jalisco 6139. It was on the first floor and the patio overlooked a good piece of jungle area. It was private and really nice. The first night a cockroach ran from underneath the bed (which scared the your know what out of me). The next morning a giant spider was in the room. It wasn't a huge deal because we are in the jungle and we know the first floor is more prone to little scary creatures getting into your room. My husband and I like to tip the cleaning staff well, because I like a nice clean room to have a good sleep in. I found the cleaning to be a bit below average. One day the cleaning lady took our beach towels, we found her a few doors down to get the back (just so there wasn't a dispute if we never got them back and then got charged $40). The floors didn't ever seem to be clean, and even though we requested the sheets to be changed, the duvet cover never was (they had multiple stains on them). Also, for those tall travellers out there (like my husband is) the shower was perfect. I prefer lots of little buildings (we stayed at Gran Bahia Coba last year). This resort was long buildings with lots of walking, which I didn't mind at all, but it does get loud with all the late nice party-goers in the early hours of the morning.
We found the food to be pretty good. We ate at the buffet dinner twice, breakfast at the buffet everyday, lunch at the buffet and the beach grill. There was lots of variety for every person's taste. We also ate at 4 of the al la cartes. We ate at Kyoto (Japenese restaurant) - The food was excellent and the show was impressive. Marenostrum (Seafood) - I didn't enjoy the food, the soup had way way overcooked seafood. Sante Fe (Steak house) - the food overall was good, but the rib eye (I ordered) was half fat. Mariachi's (Mexican) - also the beach grill during the day). It was my favourite of the 4. It was outdoor, the food and service were the best.
The grounds were well kept and clean. The pool was beautiful right by the beach and there were always enough beach chairs for us to use. Snorkelling off the beach was great - make sure to bring water shoes because it does get rocky.
The lobby bar was enclosed, which didn't make it feel like you were at a beach resort. I preferred the Tropical beach bar. The colonial was the most central to everything (shops). The Colonial was the most family friendly, with waterslides and activities for the kids. We did the mini golf which was a lot of fun and we were able to see a lot of wildlife. I also had to see the resort Dr for an ear infection (too much snorkelling!). He was professional spoke English very well and I felt since I had to pay out of pocket before submitting it that he was honest and didn't feel ripped off.
Overall It was a great trip and the resort was very nice. Would I stay her again, probably, but we also like to try different places and resorts wherever we go.
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- Also Known As:
- Barcelo Maya Colonial Hotel Puerto Aventuras
- Barcelo Puerto Aventuras
- Barcelo Hotel Puerto Aventuras
- Barcelo Colonial
- Barcelo Maya Colonial Beach Resort
- Barcelo Maya Caribe & Beach Resort
- Barcelo Maya Tropical & Colonial Beach
- Barcelo Maya Colonial Riviera Maya/Puerto Aventuras, Mexico