Just back from 1 week at this great hotel. The weather was an amazing 84 degrees with sun every single day. Nights had a nice humid breeze. It was not too cold to eat outside every night without jackets....just amazing weather.
Size- We chose this all inclusive for its size. If you prefer a large all inclusive with lots of places for respite and/or romantic hide aways, this is not the place for you. If you want quiet and few kids around....this is not the place for you either! If you are looking for a safe place where your children can swim in a sheltered cove (with a water trampoline, rock climbing wall, and great snorkeling right off the beach) and lots of energetic daily activities.....this is the perfect place for you. Don't get me wrong, you can walk and get away a little bit from the crowds but this place does not have a long walking beach and private sunning areas. There are plenty of shaded chairs but you have to get up early to get them. We did notice that they brought in stacks of new chairs during the week and securing a chair in the sun was never a problem. The shaded areas were high real estate! We brought our snorkel stuff and were glad we did. We saw lots of different fish. We took a roll from breakfast every meal to lure them over. Pools- very, very busy....full of kids and the entertainment staff clowning around. We felt very secure with our son (9 years old) being able to go get a smoothie, swim, play volleyball,etc. without our watchful eyes constantly on him. It is a wonderful place for families. I can't stress that part enough.
Kids club - our son is 9 and he went for a couple hours and was the oldest one there. He didn't want to go back. It was more geared that week for the 3-8 year old crowd. Parents with kids in that age range were raving about it.
Rooms - we were on the ocean side, 5th floor. If they assign you the second floor and you paid for ocean view, tell them right away that you want to move up. You can not see the ocean because of the palm trees. Anyone on the ocean side will experience the music and pool noise until at least 8:00. It is very loud. The view was worth the trade off to us. It was beautiful to watch the sunrise every morning and the people watching was fun, too! You should request the marina side if you have early to bed or napping children. The marina side also gets the late afternoon sun and faces the adults only side of the hotel. The hallways are marble and every flip-flop "click" seemed to echo. The rooms are marble floors, too. The upside to this is the lack of the famous moldy Cancun odor from the humidity. No smells. Each room has insense if you would like to burn it. Rooms had hair dryers, irons/boards, scale, and umbrella. The hotel was decorated in a trendy Mexican motif. If you are looking for traditional, old world, grand style Mexico decor, you will not like it. We liked the boutique hotel style.
Food- excellent. Every meal was good. We did not have a bad one. The variety was impressive. Breakfast was especially good. Outside is a crepe station. Inside you had all kids of choices from omelettes and bacon to many Mexican varieties of food. Fish tacos and skirt steak were very good at the other restaurants. Paella cooked poolside around 1:00- yummy. Room service is 24 hours and surprisingly great! One of the reasons we chose this hotel was due to no reservations and no rules about which restaurants you can go to and limited visits. Here, it's any restaurant, any time. We never had to wait more than 5 minutes at any restaurant and the hotel was booked solid last week.
Service- over the top. The staff bends over backward to accomodate you and remembers your preferences. I think they are told they will be fired if they do not say "hola" every time a guest walks by! Rooms cleaned well and turndown service at night. Cleaning staff around the hotel (pool, windows, bathrooms, halls) always cleaning, cleaning, cleaning!
Tipping - We brought pesos but everyone else had dollars. Everywhere we went, prices were marked in dollars and we had to inquire about pesos. We tipped a lot because we appreciated the service, it really was remarkable.
Location- This was about 1 hour and 15 minutes from the airport. We booked Cancun Valet (online) so we did not have to stop at other hotels and they were on time each way. We chose this resort so we could walk off property if we wanted to do so. There is a marina with shops and restaurants near by. You can also watch people swim with the dolphins right there at the marina. You can also see the manatees just by walking around on the docks. There are plenty of fishing boats and other yachts, a fresh food market, etc. All very safe and everyone friendly.
Excursions - We swam with the dolphins at Dolphinarus (at Excaret) due to the natural environment, the small ratio of people to dolphin (we had 3:1) and the length of the experience (50 plus minutes). It was worth every penny. They kill you on the picture and video prices. We did the Tulum Extreme excusion with Aventuras Mayas- ziplines, rapelling, small cenote swim, lunch, and guided tour of Tulum. I made those reservations on line and it was an amazing day. Highly recommend it even if you are afraid of hieights like me. I made myself do it and I am so glad I did. The guides were safety concious and fun to spend the day with....again, worth every single penny.
Entertainment - We didn't participate much with the nightly stuff so I can't comment on that. They had a circus show my husband and son attended and they really liked it. I heard from someone else that the Elvis show was good. We watched the movie on the beach each night and loved the choices (Night at the Museum, Toy Story 3, etc.). The beach side Fire and Ice show was captivating for the kids. We heard from some other guests that the disco, karoake, etc. was pretty dead at night. The day time volleyball, pool games, dancing lessons, etc. seemed well attended and everyone was laughing and smiling - not sure if it was the fun or the margaritas....
- Official Description (provided by the hotel):
- Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more less
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- Also Known As:
- Dreams Puerto Aventuras Hotel Puerto Aventuras
- Dreams Hotel Puerto Aventuras
- Dreams Resort Puerto Aventuras
- Sunscape Puerto Aventuras Riviera
- Sunscape Puerto Adventuras
- Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico