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“Very contrived experience”

Dolphin Discovery Puerto Aventuras
Certificate of Excellence
More attraction details
Attraction details
Owner description: Dolphin Discovery Puerto Aventuras invites you to live the dream of swimming with dolphins in the paradise of the Riviera Maya. Our beautiful, natural lagoon setting is ideal for your hands-on interactions with our family of dolphins, manatees and sea lions. We offer programs for all ages, a family-friendly experience you will never forget.
Useful Information: Activities for older children, Activities for young children
Lakeville, Minnesota
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Very contrived experience”
2 of 5 bubbles Reviewed February 20, 2014

This experience is very scripted, with lots and lots of waiting and very little time doing. We were in a group of about 12 people. You stand on a platform in the water (my daughter was FREEZING) and wait your turn to do something very contrived for the camera. They give you specific instructions to look at the camera so you don't even get to look at the dolphin. The total time you are doing something is probably less than 2 minutes with everything combined. This is not dolphins in their natural setting, it is dolphins doing something to entertain you. Our next vacation will involve finding a way to see dolphins in their natural setting engaged in natural dolphin behavior. This left me with a sad feeling when we left.

Visited December 2013
Helpful?
6 Thank Rachel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinDiscovery, Social Media Affiliate at Dolphin Discovery Puerto Aventuras, responded to this review, February 27, 2014
Hello, first of all thank you for visiting Dolphin Discovery Puerto Aventuras. We always try to offer the best experience to all of our guests, some of them love the experience, but others don't and we respect all the opinions, because all are important for us in order to improve our service, so thank you for taking time to let us know your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Blyth, Northumberland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“not worth a penny!!!”
1 of 5 bubbles Reviewed February 18, 2014 via mobile

DO NOT WASTE YOUR MONEY!!! Or your time. I visited this place when I was on holiday in July and to say I was disappointed is an extreme understatement. Me and my boyfriend visited here in the first week of our holiday - the dolphins weren't even trained. they did not do what they were supposed to do, we were in a group of 16 and were apparently supposed to spend an hour with the dolphins after paying over £210 for the adventure, we spent about 2 minutes in total each with the dolphins. The water was absolutely filthy, enclosures were TINY and pictures were crap! In our second week in Mexico we visited Delphinus (another place to swim with dolphins at Xcaret) and this was one million times better!!!!!

Visited July 2013
Helpful?
4 Thank Fran_Broadhead94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DolphinDiscovery, Social Media Affiliate at Dolphin Discovery Puerto Aventuras, responded to this review, February 27, 2014
Hello, thank you for visiting Dolphin Discovery Puerto Aventuras and taking the time to comment. We sorry that your experience has not been as you expected, generally many of our guests love the experience with us, but we're open to hear all the opinions, so thank you for your feedback, we appreciate.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prince Albert, Canada
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Wow”
5 of 5 bubbles Reviewed February 18, 2014 via mobile

So I've swam with dolphins before but nothing is like this , you get to do so many different things with the dolphins that I've never done!! It's amazing when you see how playful the dolphins are together! My favorite thing was when the dolphins pushed you with there nose on your feet!! Ah just thinking back to it puts a smile on my face on how much I had !!

Helpful?
Thank Kris4kiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
“We swam with Richie, the dolphin. He was loved and cared for! No doubt about it!”
4 of 5 bubbles Reviewed February 18, 2014

Richie is a smart loving dolphin. It was the dream of a lifetime.
Too expensive for pictures! Only take $100 and tell them that's all you have. You'll get the $365 package for that!

Visited February 2014
Helpful?
Thank Kidbd7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“An amazing time”
5 of 5 bubbles Reviewed February 14, 2014 via mobile

We've had a Dolphin experience before, at Discovery Cove in Orlando and this place just blew it out of the water (excuse the pun).

We went for the Royal Swim, which gave us over an hour in the water with the Dolphins. We were in a group of 6, and all had time to do each activity - no rushing.
We went then went to the Manatees and they were great too.

The photos are expensive, but we got over 100 on the disc, and they were all useable (bar about 5 with closed eyes) so you do get a lot for the money.

Visited February 2014
Helpful?
Thank SilverSpots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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