First week back from the Barcelo Maya Palace and wanted to report in about my trip. I will admit I was a bit nervous leaving after reading the semi negative reviews posted on tripadvisor, however boy were they ever wrong! This place is fantastic!!!!!!
1- We arrived at Palace around 4:30-5pm, no line, walked to check in and husband went to conceriage desk to book reservations. Got the key card and room was in Oaxaca #8703, which I knew was the smoking building. I had sent in reservation request via email requesting non smoking before we left, and it went unanswered, no biggie. I asked if there was any way he could put us in the Michoacan due to my daughter's allergies. He went and got his manager and we were moved to Michoacan #8117. Room was the 1st one in the Michoacan after club premium. Granted it was 1st floor and by the elevators but for the location, I could deal with a little noise at nite.
2- Reservations - Husband was able to get a reservation for each of the palace restaurants. And then a duplicate one for the last nite we were there. All the Trop/Col restaurants were full. The next day we went and checked for the steakhouse or the Jap one and they had an opening for the Steakhouse. Conceirge lady told me that the Jap rest is always booked and since they opened Coral in the Palace they do not book for that restaurant at the trop/col. No sweat, restaurants were good and we enjoyed trying new things.
3- Buffet - Good as you have read same things, but man who could not live off of that guacamole and fresh pico. I ate that for breakfast and lunch everyday and just writting about it wish I had some now! My daughter loved the italian bar and the variety of chicken nuggets, hamburger, fresh fruit, jello, etc. Buffet was a definite hit with the 3yr old!
4- Grounds are awesome and pool was wonderful. Walked to pier and fed the fish one day which the 3 yr old loved. Take some bread from the buffet. We also went to trop/col for a day to let daughter play at waterpark, she liked the palace better. The slides there were way fast and she got a little banged around.
5- Shows - Ok but my daughter again loved them and begged to go each nite. We would do the mini disco for her and then watch about 30-45 min of show then off to bed.
6- Room - Clean, nice, pulled fridg out and turned temp up which worked like a charm. Husband called maintance about AE and they did something that made it run even when we were not there, ice cold...I even pulled out a blanket for my side of the bed:) Rain Shower is so nice after a day in the sun. Bed was a little hard, but the mattress topper was on it when we got there and after playing hard all day I could sleep on just about anything. We got more pillows in the bed and I found it made it a little more comfortable.
*Floors are slippery (I fell 3 times as well as daughter)
*Staff moves slow, but your on vacation where do you have to be in such a hurry?
*Bring water park toys for children. We gave them away on the last day to another family
*Beach is rocky bring water shoes - water is beautiful
I would recommend packing a noise maker, which we did and could easily take afternoon naps and sleep at nite, drowning out the noise by the elevator. Everything was great and we are definitely talking about going back next year. The kids waterpark is tops, however I feel the resort is more a small child family resort. Small children are easily entertained with the waterpark, activities, and do not need late nite entertainment. It was exactly what I was looking for when booking the trip. Any questions let me know!
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico