We just got back from the Barcelo Maya Beach on a family trip (8 of us) without kids. We got a great deal on this hotel so I wasn't expecting anything extravagant, but was pleasantly surprised at the quality of this resort. It's part of a Barcelo complex of three tiers of resorts, this one being the lowest and I assume least expensive. The Maya Beach is also the only one that has been renovated so far, so I would highly recommend staying here over the Palace or Colonial. The lobby is gorgeous and colorful, the rooms are nicely decorated and the grounds are exceptionally clean and well kept. One hint on the rooms is you have to keep your room key in the slot in order for the AC to run the entire time. Our minibar was stocked daily with water, beer, sodas and a few snacks. Maid service was prompt and great. We had a leak in our room on the last day from the room above and it was fixed within an hour of calling. We were in the Tulum building which was quiet and away from the construction at the nearby Caribe being totally renovated. The maid service does start early and they were knocking as early as 8:30am- not great when we wanted to sleep in. One morning one of the maids was singing at the top of his lungs which was very annoying. We went out and told him to quiet down.
Normally I believe we would have had access to the Caribe's a la carte restaurants with our bracelets but since it's under construction, we were only able to go to the two a la carte restaurants at the Maya Beach- Mexico Lindo and Don Quixote one time each. It would have been nice to be able to go to them more than once since we were there for six nights. So we were relegated to the buffet the rest of the nights, which always had a large selection and good food overall. As a family trip, the buffet was fine, but if I was there with my husband only, we wouldn't have wanted to go to the buffet four out of six nights. You do have the option to go to the a la cartes at the other resorts for a fee, which we did not do. We walked through them and they seemed very nice.
The pool and beach were amazing and where we stayed most of the time. Drink service at the pool was amazing from the loungers, but a little slow at the bar. Swim up bar at the pool was always busy but accessible. The waiters at the pool were great- the rest of the staff was a little shy- always eager to say hello but not engage more than that. Water aerobics in the morning and some sort of pool activity around 4pm were always popular and fun.
They had a lot of games by the pool, and the beach activities were a short walk away to the Colonial dock. We rented snorkels and saw a ton of fish, our cousins rented a small sailboat and went out for an hour- all free to resort guests. We also went to the gym a few times- they had all the normal machines and weights, there is also a nice mile long running/walking path outdoors along the pools.
My husband and brother in law did get sick the second to last night after eating at Don Quixote, which I feel is pretty standard for Mexico and I know the hotel will say was not their fault. My husband has a shellfish allergy so I'm assuming that's what it was.
We took a Tulum excursion one morning booked through the hotel concierge which was great and about $70PP which included water, snacks and a great guide. I would definitely recommend that to anyone who hasn't been to the ruins.
All in all a great vacation- would definitely return for the great pool/beach situation.
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Hotel Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico