Maybe it comes down to personal preference, but we found the entire decor a little darkish and visually not as appealing as the last mexican resort we'd stayed in. We had explored the Lago de Chapala area a few years ago, and the hotel's decor is similar in that it is more true to Mexican tastes - dim interiors and bright colours.
The room was good: it has a deadbolt on the door, decent air-conditioning, good water pressure/temperature, flat-screen TV, stocked mini-fridge (we had the all-inclusive package) and no odd odors. The first room they had assigned to us had a broken sliding door to the balcony, in that it couldn't be locked (and it had a shared balcony separated by only a wooden partition/divider. We asked for another room and they happily obliged, only it was on the second floor. We wanted a 3rd floor so as to minimize the noise from the traffic above. As it turned out, we did get said noise...someone in hard heeled shoes who puttered around at 3AM every night. :(
We also found it odd that they would provide a coffee-maker in the room, but no coffee. The maid provided it only when we left a note and a tip (a tip alone, was not enough).
We thought the buffet food quality was pretty typical for an all-inclusive. A big drawback is that the facility is an open-air buffet; as such, there no air-conditioning. The temperature was fine, though (it's the rainy season, so it's cooler). But it means you will see flies enjoying the food too, and mosquitoes enjoying you! On a positive note, try the grouper fillets and any chicken dish; they were succulent and exceptionally good!
The nightly entertainment was below par...somewhat amateurish.
The pools were clean. The beach was very nice. There was always free lounge chairs in either area, no matter what time you showed up.
This hotel has a quiet, relaxing environment. Party-animals...look elsewhere.
Mostly spanish-speaking clientele here; we speak english, so we never really had much opportunity to socialized with others.
Definitely go see the Coba archaelogical ruins: it's magical and inspiring. We booked a private taxi through the hotel; he took us there, stayed as long as we wanted, dropped into a non-touristy side of Playa del Carmen, then back to the hotel; cost: 1650 pesos for a family of 3, plus 40 pesos for parking, $6/person entry to Coba. If you're into cenotes, visit Kantun Chi, which is a short walk across the highway from the Barcelo; entry is $6/person.
Although our experience was generally quite positive, we probably wouldn't stay at the Barcelo again, simply because the Grand Riviera Princess is one notch better.
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- Also Known As:
- Barcelo Puerto Aventuras
- Barcelo Hotel Maya Beach
- Barcelo Maya Palace
- Barcelo Maya Mexico
- Barcelo Maya Resort
- Catalonia Rivera Maya
- Maya Beach Resort
- Barcelo Beach Maya Mayan Resort Riviera
- Barcelo Maya Beach Resort Cancun
- Barcelo Maya Beach Riviera Maya/Puerto Aventuras, Mexico