This is not a 5 star hotel but I would say that it is a good 4 star.
Although the standard rooms are a little tired they are perfectly OK and well serviced and cleaned on a daily basis. We had hot water every time we needed it. The towel art wonderful.
Our room didn't have a fridge which is very unusual for hotels of this type in a tropical climate. Also there was very little in way of space for clothing which over a 2 week holiday was a small issue but easily managed. However the rooms are configured in different ways and we know from other guests that closet space and fridge are OK in some of the other rooms.
The general quality of food was very acceptable and the restaurants that we visited were
very good indeed.
The staff work increadably hard are well dressed and have a pleasing manor.
Tips in general.
Diving is considerable cheaper in Carmen than on resort, there are 2 -3 dive centres on every street near the beach area, the choice is yours.
Savings can be made on trips by hiring a car, there is a car hire just outside the main gate to the left by the petrol station. The car hire guy in the hotel wasn't very helpful so we didn't use him.
If it is your intention to visit the Mayan sites I would say for best impact do Tulum, Coba and Chichen Itza in that order for maximum impact. There are a lot of local traders at Chichen Itza but the quality of goods for the prices were very reasonable.
I would recommend a pair of reef shoes for the water as there are a number of submerged lumps of coral.
Down Side (Generalisations)
Smokers using the beach as an ash tray and not clearing up after them.
Beach towels are not allocated individually against a deposit, which means that you can have as many as you like. This leads to people reserving sun loungers in German style and not using them. Also not returning the towels in the evening leaving them scattered around the resort.
Some North Americans either travel or congregate in groups and assemble at the bars and also on the beach, have a tendency to be extremely loud and oblivious to others around them.
- Official Description (provided by the hotel):
- The Caribbean Sea's turquoise waters can be seen from this hotel-paradise. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. The hotel is located in the wonderful Puerto Aventuras development. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions. ... more less
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- Also Known As:
- Catalonia Riviera Maya Puerto Aventuras, Mexico
- Catalonia Hotel Mexico
- Catalonia Rivera Maya
- Riviera Maya Catalonia
- Hotel Catalonia Riviera Maya
- Catalonia Riveria Maya
- Catalonia Riviera Maya Resort
- Catalonia Riviera Maya All Inclusive
- Catalonia Mexico